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~isPartOf:"International journal of production economics"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Kundenbindungsprogramm"
~subject:"Supplier relationship management"
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Kundenbindungsprogramm
Supplier relationship management
Beziehungsmarketing
219
Relationship marketing
219
Consumer behaviour
88
Konsumentenverhalten
88
Customer satisfaction
39
Kundenzufriedenheit
39
Lieferantenmanagement
38
Dienstleistungsqualität
32
Service quality
32
Marketing management
20
Marketingmanagement
20
Salespeople
20
Verkaufspersonal
20
Customer value
18
Einzelhandel
18
Kundenwert
18
Retail trade
18
Customer integration
17
Kundenintegration
17
Firm performance
15
Lieferkette
15
Supply chain
15
USA
15
United States
15
Unternehmenserfolg
15
Beschwerdemanagement
14
Complaint management
14
Dienstleistungssektor
14
Service industry
14
Internet marketing
13
Loyalty program
13
Online-Marketing
13
Social Web
13
Social web
13
Theorie
13
Theory
13
Brand management
12
Customer service
12
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Article
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51
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English
51
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Scheer, Lisa K.
5
Palmatier, Robert W.
4
Steinhoff, Lena
3
Beitelspacher, Lauren Skinner
2
Chen, Jing
2
Fynes, Brian
2
Grewal, Dhruv
2
Li, Wei
2
Miao, C. Fred
2
Rapp, Adam
2
Abdelkafi, Nizar
1
Arnold, Todd J.
1
Bagga, Charan K.
1
Baker, Thomas L.
1
Basuroy, Suman
1
Bauer, Carlos
1
Bazargan, Amirhossein
1
Beck, Jonathan M.
1
Bell, Peter C.
1
Bell, Simon J.
1
Belli, Alex
1
Benavent, Christophe
1
Bendle, Neil T.
1
Benioudakis, Myron
1
Bijmolt, Tammo H. A.
1
Bill, Fabian
1
Bitner, Mary Jo
1
Blut, Markus
1
Bock, Dora E.
1
Bornemann, Torsten
1
Búrca, Seán de
1
Carrillat, François A.
1
Chan, Hing Kai
1
Chatterjee, Sharmila C.
1
Chaudhuri, Malika
1
Chavez, Roberto
1
Chen, Bintong
1
Chen, Xiangbo
1
Chen, Yi-Su
1
Chen, Yun
1
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International journal of production economics
Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
210
The journal of business & industrial marketing
109
Journal of business research : JBR
98
Journal of business-to-business marketing
39
Journal of retailing and consumer services
36
The journal of services marketing
27
SpringerLink / Bücher
24
Journal of marketing
23
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
23
Journal of strategic marketing
22
International journal of hospitality management
20
Gabler Edition Wissenschaft
19
The service industries journal
18
Springer eBook Collection / Business and Economics
16
European journal of marketing : EJM
13
Service business
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
11
Journal of personal selling & sales management
11
Journal of retailing
11
Services marketing quarterly
11
Journal of service research : JSR
10
International journal of procurement management
9
Jahrbuch der Absatz- und Verbrauchsforschung
9
Marketing intelligence & planning
9
Marketing letters : a journal of research in marketing
9
Neue betriebswirtschaftliche Forschung : Nbf
9
International journal of retail & distribution management
8
Journal of hospitality marketing & management
8
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of travel and tourism marketing
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
The international journal of logistics management
8
The international review of retail, distribution and consumer research
8
Asia Pacific journal of marketing and logistics
7
Basler Schriften zum Marketing
7
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ECONIS (ZBW)
51
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1
Customizing customization in a 3D printing-enabled hybrid manufacturing supply chain
Li, Wei
;
Sun, Hui
;
Tong, Meng
;
Mustafee, Navonil
;
Koh, Lenny
- In:
International journal of production economics
268
(
2024
),
pp. 1-24
Persistent link: https://www.econbiz.de/10014460568
Saved in:
2
Trust in blockchain-enabled exchanges : duture directions in blockchain marketing
Teck Ming Tan
;
Saraniemi, Saila
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 914-939
Persistent link: https://www.econbiz.de/10014326666
Saved in:
3
Separating customer heterogeneity, points pressure and rewarded behavior to assess a retail loyalty program
Nastasoiu, Alina
;
Bendle, Neil T.
;
Bagga, Charan K.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
6
,
pp. 1132-1150
Persistent link: https://www.econbiz.de/10012659705
Saved in:
4
Offering custom products using a C2M model : collaborating with an e-commerce platform
He, Bo
;
Mirchandani, Prakash
;
Yang, Guang
- In:
International journal of production economics
262
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014329763
Saved in:
5
Dynamic supplier competition and cooperation for buyer loyalty on service
Deligiannis, Michaelis
;
Liberopoulos, George
; …
- In:
International journal of production economics
255
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014282198
Saved in:
6
Coupon promotion and its cross-channel effect in omnichannel retailing industry : a time-sensitive strategy
Li, Zonghuo
;
Guan, Xu
;
Mei, Wanxia
- In:
International journal of production economics
258
(
2023
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014282249
Saved in:
7
Supply chain antecedents of servitization : a study in ETO machinery companies
Masi, Antonio
;
Pero, Margherita
;
Abdelkafi, Nizar
- In:
International journal of production economics
258
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014282837
Saved in:
8
40 years of loyalty programs : how effective are they? : generalizations from a meta-analysis
Belli, Alex
;
O'Rourke, Anne-Maree
;
Carrillat, François A.
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 147-173
Persistent link: https://www.econbiz.de/10012819749
Saved in:
9
The diverse impact of heterogeneous customer characteristics on supply chain finance : empirical evidence from Chinese factoring
Liu, Bai
;
Ju, Tao
;
Chan, Hing Kai
- In:
International journal of production economics
243
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013197522
Saved in:
10
Boundary spanner corruption : a potential dark side of multi-level trust in marketing relationships
Forkmann, Sebastian
;
Webb, Jonathan
;
Henneberg, Stephan
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
5
,
pp. 889-914
Persistent link: https://www.econbiz.de/10013389479
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