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~isPartOf:"International journal of production economics"
~subject:"Beschwerdemanagement"
~subject:"Produktivität"
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Search: subject:"Service industry"
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Beschwerdemanagement
Produktivität
Service industry
59
Dienstleistungssektor
58
Industrie
18
Manufacturing industries
18
Dienstleistungsqualität
14
Innovation
14
Service quality
14
Services
13
Dienstleistung
12
Innovation management
11
Innovationsmanagement
11
Bundling strategy
10
Leistungsbündel
10
Lieferkette
10
Supply chain
10
Business services
8
Service innovation
8
Servitization
8
Unternehmensdienstleistung
8
Firm performance
7
Productivity
7
Unternehmenserfolg
7
New product development
6
Produktentwicklung
6
Beziehungsmarketing
5
Performance measurement
5
Performance-Messung
5
Relationship marketing
5
Lieferantenmanagement
4
Outsourcing
4
Quality management
4
Qualitätsmanagement
4
Resource-based view
4
Ressourcenorientierter Ansatz
4
Service science
4
Supplier relationship management
4
Theorie
4
Theory
4
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10
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Amorim, Marlene
1
Calabrese, Armando
1
Cheng, T. C. E.
1
Chowdhury, Hedayet
1
Cárdenas-Barrón, Leopoldo Eduardo
1
Falk, Martin
1
Gehringer, Agnieszka
1
Hagsten, Eva
1
Huang, Liujia
1
Laporte, Audrey
1
Lee, Peter K. C.
1
Li, Helong
1
Lin, Winston T.
1
Lun, Y. H. Venus
1
Melão, Nuno
1
Reis, João
1
Shao, Benjamin B. M.
1
Tong, Tingting
1
Trigos, Federico
1
Vazquez, Alan R.
1
Wodchis, Walter P.
1
Xu, Xun
1
Yan, Nina
1
Yang, Yefei
1
Zelenyuk, Valentin
1
Zhao, Senlin
1
Zhu, Qinghua
1
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International journal of production economics
The service industries journal
18
RIETI discussion paper
12
Structural change and economic dynamics : SC+ED
11
Discussion paper / Centre for Economic Policy Research
8
Economics of innovation and new technology
8
Applied economics
7
Discussion paper series / IZA
7
International journal of hospitality management
7
International productivity monitor
7
SpringerLink / Bücher
7
ZEW discussion papers
7
ADB economics working paper series
6
Discussion paper
6
World Bank Policy Research Working Paper
6
Journal of service research : JSR
5
Policy research working paper : WPS
5
The journal of services marketing
5
Discussion paper / Central Bureau voor de Statistiek
4
Economics letters
4
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
4
IZA Discussion Paper
4
Journal of business research : JBR
4
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
4
Journal of productivity analysis
4
Journal of the Academy of Marketing Science
4
NBER working paper series
4
Service business
4
Services industries and the knowledge-based economy
4
The Scandinavian journal of economics
4
Working paper / National Bureau of Economic Research, Inc.
4
Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
4
Working papers / ADB Institute
4
ZEW - Centre for European Economic Research Discussion Paper
4
Business services in European economic growth
3
Contributions to Economics
3
Discussion papers / Deutsches Institut für Wirtschaftsforschung
3
Driving service productivity : value-creation through innovation
3
Economic inquiry : journal of the Western Economic Association International
3
Economic modelling
3
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ECONIS (ZBW)
10
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10
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1
Examining consumer complaints from an on-demand service platform
Yan, Nina
;
Xu, Xun
;
Tong, Tingting
;
Huang, Liujia
- In:
International journal of production economics
237
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012607202
Saved in:
2
Multichannel service failure and recovery in a O2O era : a qualitative multi-method research in the banking services industry
Reis, João
;
Amorim, Marlene
;
Melão, Nuno
- In:
International journal of production economics
215
(
2019
),
pp. 24-33
Persistent link: https://www.econbiz.de/10012036645
Saved in:
3
A simulation-based heuristic that promotes business profit while increasing the perceived quality of service industries
Trigos, Federico
;
Vazquez, Alan R.
;
Cárdenas-Barrón, …
- In:
International journal of production economics
211
(
2019
),
pp. 60-70
Persistent link: https://www.econbiz.de/10012013918
Saved in:
4
Redesign of service modes for remanufactured products and its financial benefits
Zhu, Qinghua
;
Li, Helong
;
Zhao, Senlin
;
Lun, Y. H. Venus
- In:
International journal of production economics
171
(
2016
),
pp. 231-240
Persistent link: https://www.econbiz.de/10011437360
Saved in:
5
Assessing output performance of information technology service industries : productivity, innovation and catch-up
Shao, Benjamin B. M.
;
Lin, Winston T.
- In:
International journal of production economics
172
(
2016
),
pp. 43-53
Persistent link: https://www.econbiz.de/10011442306
Saved in:
6
Uneven effects of financial liberalization on productivity growth in the EU : evidence from a dynamic panel investigation
Gehringer, Agnieszka
- In:
International journal of production economics
159
(
2015
),
pp. 334-346
Persistent link: https://www.econbiz.de/10010479226
Saved in:
7
E-commerce trends and impacts across Europe
Falk, Martin
;
Hagsten, Eva
- In:
International journal of production economics
170
(
2015
),
pp. 357-369
Persistent link: https://www.econbiz.de/10011421915
Saved in:
8
Operational improvement competence and service recovery performance : the moderating effects of role stress and job resources
Yang, Yefei
;
Lee, Peter K. C.
;
Cheng, T. C. E.
- In:
International journal of production economics
164
(
2015
),
pp. 134-145
Persistent link: https://www.econbiz.de/10011289813
Saved in:
9
Analysis of productivity, efficiency and technological changes in hospital services in Ontario : how does case-mix matter?
Chowdhury, Hedayet
;
Zelenyuk, Valentin
;
Laporte, Audrey
; …
- In:
International journal of production economics
150
(
2014
),
pp. 74-82
Persistent link: https://www.econbiz.de/10010337594
Saved in:
10
Service productivity and service quality : a necessary trade-off?
Calabrese, Armando
- In:
International journal of production economics
135
(
2011
)
2
,
pp. 800-812
Persistent link: https://www.econbiz.de/10009490274
Saved in:
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