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~isPartOf:"International journal of public sector performance management : IJPSPM"
~subject:"Dienstleistungsqualität"
~subject:"Public participation"
~subject:"Social Web"
~subject:"Öffentlicher Sektor"
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Dienstleistungsqualität
Public participation
Social Web
Öffentlicher Sektor
E-Government
3
E-government
3
Confidence
2
Public services
2
Service quality
2
Vertrauen
2
service quality
2
Öffentliche Dienstleistung
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BPR
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Business process management
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Bürgerbeteiligung
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Customer satisfaction
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Developing countries
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Entwicklungsländer
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Erfolgsfaktor
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Jordan
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Jordanien
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Knowledge management
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Kundenzufriedenheit
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LDCs
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New public management
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Organisatorischer Wandel
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Qualitätsmanagement
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Ruanda
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SERVQUAL
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business process reengineering
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Naik, Shubhanshu
1
Nawafleh, Sahem
1
Srivastava, Mallika
1
Tapas, Poornima
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International journal of public sector performance management : IJPSPM
Public management review
9
International journal of business information systems : IJBIS
8
OECD Digital Government Studies
5
The journal of strategic information systems : incorporating International Information Systems
5
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
5
Springer eBook Collection
4
Cogent business & management
3
Die informatisierte Service-Ökonomie : Veränderungen im privaten und öffentlichen Sektor
3
Economics, management and financial markets
3
ICTs, citizens and governance : after the hype!
3
International journal of electronic business
3
International journal of quality & reliability management
3
International review on public and non-profit marketing
3
Journal of information & knowledge management : JIKM
3
Journal of internet commerce
3
Journal of open innovation : technology, market, and complexity
3
LISS 2012 ; Vol. 2
3
OECD digital government studies
3
Public performance & management review
3
Administrative Sciences : open access journal
2
Business technologies in contemporary organizations : adoption, assimilation, and institutionalization
2
Discussion paper / Tinbergen Institute
2
Edition Innovative Verwaltung
2
Electronic government : EG; an international journal
2
Forschung für den digitalen Staat
2
HMD : Praxis der Wirtschaftsinformatik
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of productivity and quality management : IJPQM
2
International journal of public sector management
2
International journal of public sector management : IJPSM
2
International journal of services technology and management
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of knowledge management
2
PhD series / Copenhagen Business School
2
Public Management im Paradigmenwechsel : Staat und Verwaltung im Spannungsfeld von New Public Management, Open Government und bürokratischer Restauration ; Internationales Forschungscolloquium "Public Management" (Public Management Colloquium 2012) an der Universität Hamburg ; eine Dokumentation
2
Speyerer Forschungsberichte
2
SpringerLink / Bücher
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
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Role of citizens' knowledge about e-governance initiatives in framing citizens' satisfaction
Naik, Shubhanshu
;
Tapas, Poornima
;
Srivastava, Mallika
- In:
International journal of public sector performance …
8
(
2021
)
1/2
,
pp. 84-102
Persistent link: https://www.econbiz.de/10012696734
Saved in:
2
The implementation of e-government and the trust of citizens in public sector performance : the mediating role of service quality
Nawafleh, Sahem
- In:
International journal of public sector performance …
6
(
2020
)
1
,
pp. 17-35
Persistent link: https://www.econbiz.de/10012178521
Saved in:
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