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~isPartOf:"International journal of quality and service sciences"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungssektor"
~subject:"Konsumentenverhalten"
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Beziehungsmarketing
Dienstleistungssektor
Konsumentenverhalten
Customer integration
14
Kundenintegration
14
Betriebliche Wertschöpfung
5
Relationship marketing
5
Value creation
5
Consumer behaviour
4
Dienstleistungsqualität
4
Service quality
4
Co-creation
3
Customer satisfaction
3
Dienstleistung
3
Innovation
3
Kundenzufriedenheit
3
Services
3
Value co-creation
3
Bundling strategy
2
Culture
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E-commerce
2
Electronic Commerce
2
Leistungsbündel
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Narrative Methode
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Narrative method
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Schweden
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Service industry
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Social Web
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Social web
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Active participation
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After-sales service
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Business model
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Business services
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Bürgerbeteiligung
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CSR activities
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Capital goods
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Citizen participation
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Consumer experience co-creation
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Arefi, Majid Feyz
1
Basu, Debarati
1
Bilgihan, Anil
1
Chakraborty, Kamalika
1
Chatmi, Arbia
1
Elasri, Karim
1
Heidari, Omid
1
Holttinen, Heli
1
Kandampully, Jay
1
Mirjafari, Masoumeh
1
Mitra, Shabana
1
Nenonen, Suvi
1
Ponsignon, Frédéric
1
Porramate Jaratmetakul
1
Siltaloppi, Jaakko
1
Supawat Meeprom
1
Säwe, Filippa
1
Tavakoli, Gholamreza
1
Thelander, Åsa
1
Tongrawee Silanoi
1
Verma, Nishant Kumar
1
Zhang, Tingting Christina
1
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Published in...
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International journal of quality and service sciences
Journal of business research : JBR
93
Journal of retailing and consumer services
67
Industrial marketing management : the international journal for industrial and high-tech firms
38
The journal of services marketing
36
Journal of service management
32
International journal of hospitality management
24
The service industries journal
24
Journal of strategic marketing
19
SpringerLink / Bücher
19
The journal of business & industrial marketing
18
Service business
17
Journal of marketing management : MM
16
Journal of service research : JSR
16
The journal of product & brand management
16
Customer engagement : contemporary issues and challenges
14
Journal of the Academy of Marketing Science
14
Journal of marketing
13
Technological forecasting & social change : an international journal
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of innovation management
12
Journal of service theory and practice : JSTP
12
Marketing intelligence & planning
12
Tourism management : research, policies, practice
12
Handbook of research on customer engagement
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of service research
11
Services marketing quarterly
11
International journal of contemporary hospitality management
10
International journal of technology marketing : IJTMkt
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Kundenintegration : Forum Dienstleistungsmanagement
9
The journal of brand management : an international journal
9
Business horizons
8
European journal of marketing
8
International journal of consumer studies
8
Journal of hospitality marketing & management
8
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ECONIS (ZBW)
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1
Assessing and improving co-creation in services : the customer-centric matrix
Chatmi, Arbia
;
Elasri, Karim
;
Ponsignon, Frédéric
- In:
International journal of quality and service sciences
15
(
2023
)
1
,
pp. 97-114
Persistent link: https://www.econbiz.de/10014315050
Saved in:
2
Consumer experience co-creation in speciality coffee through social media sharing : its antecedents and consequences
Tongrawee Silanoi
;
Supawat Meeprom
;
Porramate Jaratmetakul
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 576-594
Persistent link: https://www.econbiz.de/10013454242
Saved in:
3
Customer reciprocity in greening : the role of service quality
Basu, Debarati
;
Chakraborty, Kamalika
;
Mitra, Shabana
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 238-257
Persistent link: https://www.econbiz.de/10013330613
Saved in:
4
Designing conceptual model of after-sales services, in companies producing the capital goods, with the idea of value co-creation
Tavakoli, Gholamreza
;
Arefi, Majid Feyz
;
Heidari, Omid
; …
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011587038
Saved in:
5
Towards a unified customer experience in online shopping environments : antecedents and outcomes
Bilgihan, Anil
;
Kandampully, Jay
;
Zhang, Tingting Christina
- In:
International journal of quality and service sciences
8
(
2016
)
1
,
pp. 102-119
Persistent link: https://www.econbiz.de/10011558938
Saved in:
6
The role of frames in a co-creation process
Säwe, Filippa
;
Thelander, Åsa
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 442-457
Persistent link: https://www.econbiz.de/10011448229
Saved in:
7
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10009768460
Saved in:
8
Social practices as units of value creation : theoretical underpinnings and implications
Holttinen, Heli
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 95-112
Persistent link: https://www.econbiz.de/10003969058
Saved in:
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