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~isPartOf:"International journal of retail and distribution management"
~isPartOf:"Journal of business research : JBR"
~subject:"Customer satisfaction"
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Search: subject_exact:"Corporate reputation"
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Customer satisfaction
Corporate reputation
85
Firmenimage
84
Reputation
32
Brand management
24
Markenführung
24
Brand image
22
Markenimage
22
Consumer behaviour
20
Konsumentenverhalten
20
Public relations
19
Öffentlichkeitsarbeit
19
Brand architecture
17
Corporate Social Responsibility
17
Corporate social responsibility
17
Markenarchitektur
17
Corporate culture
16
Unternehmenskultur
16
Marketing management
12
Marketingmanagement
12
Corporate image
10
Beziehungsmarketing
9
Relationship marketing
9
Kundenzufriedenheit
8
Personality psychology
7
Persönlichkeitspsychologie
7
Confidence
6
Firm performance
6
Unternehmenserfolg
6
Vertrauen
6
Business ethics
5
Corporate brand
5
Corporate identity
5
Corporate marketing
5
Dienstleistungsqualität
5
Einzelhandel
5
Personalbeschaffung
5
Recruitment
5
Retail trade
5
Service quality
5
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8
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Balaji, M. S.
1
Bezes, Christophe
1
Bremer, Phil
1
Caruana, Albert
1
Chen, Xiaohong
1
Chinchanachokchai, Sydney
1
Ewing, Michael
1
Fang, Eddy
1
Fang, Yi-Wen
1
Gross, Hellen P.
1
Hsu, Maxwell K.
1
Hu, Da-Chian
1
Ingerfurth, Stefan
1
Krishnan, Balaji C.
1
Liao, Shu-Hsien
1
Ma, Kara Xiaohui
1
Mather, Damien William
1
Mirosa, Miranda
1
Mukherjee, Amaradri
1
Ott, Dana L.
1
Sengupta, Aditi Sarkar
1
Smith, Ronn J.
1
Su, LuJun
1
Swanson, Scott R.
1
Turri, Anna M.
1
Willems, Jurgen
1
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International journal of retail and distribution management
Journal of business research : JBR
Journal of retailing and consumer services
8
International journal of contemporary hospitality management
6
Journal of hospitality marketing & management
5
Corporate reputation review
4
Cogent business & management
3
Economic research
3
International journal of hospitality management
3
Journal of Islamic marketing
3
Journal of financial services marketing : JFSM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of the Academy of Marketing Science
3
Services marketing quarterly
3
The journal of services marketing
3
Asia Pacific journal of marketing and logistics
2
Betriebswirtschaftliche Diskussionsbeiträge
2
European journal of marketing : EJM
2
International journal of services, economics and management
2
Journal of air transport management
2
Journal of business ethics : JOBE
2
Journal of global marketing
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of travel and tourism marketing
2
Pakistan journal of commerce and social sciences
2
Service business
2
The international review of retail, distribution and consumer research
2
The journal of applied business research
2
The service industries journal
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academy of Management journal : AMJ
1
Accounting and taxation review : A&TR
1
Administrative Sciences : open access journal
1
Annals of public and cooperative economics
1
Asian journal of business and accounting : AJBA
1
Asian journal of sustainability and social responsibility
1
Australasian marketing journal
1
Australian journal of management
1
Bank parikrama : a journal of banking & finance : quarterly journal of Bangladesh Institute of Bank Management
1
Banks and bank systems : international research journal
1
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ECONIS (ZBW)
8
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date (oldest first)
1
Repurchase intention in a physical store : moderated mediating role of electronic word-of-mouth
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Fang, Yi-Wen
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 205-219
Persistent link: https://www.econbiz.de/10013552697
Saved in:
2
Fresh food online shopping repurchase intention : the role of post-purchase customer experience and corporate image
Ma, Kara Xiaohui
;
Mather, Damien William
;
Ott, Dana L.
; …
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 206-228
Persistent link: https://www.econbiz.de/10013397929
Saved in:
3
Overall satisfaction formation across channels : an empirical study
Bezes, Christophe
- In:
International journal of retail and distribution management
50
(
2022
)
8/9
,
pp. 922-941
Persistent link: https://www.econbiz.de/10013398140
Saved in:
4
Employees as reputation advocates : dimensions of employee job satisfaction explaining employees' recommendation intention
Gross, Hellen P.
;
Ingerfurth, Stefan
;
Willems, Jurgen
- In:
Journal of business research : JBR
134
(
2021
),
pp. 405-413
Persistent link: https://www.econbiz.de/10012643813
Saved in:
5
The smartness paradox: the moderating effect of brand quality reputation on consumers' reactions to RFID-based smart fitting rooms
Mukherjee, Amaradri
;
Smith, Ronn J.
;
Turri, Anna M.
- In:
Journal of business research : JBR
92
(
2018
),
pp. 290-299
Persistent link: https://www.econbiz.de/10011925471
Saved in:
6
Reputation and intentions : the role of satisfaction, identification, and commitment
Su, LuJun
;
Swanson, Scott R.
;
Chinchanachokchai, Sydney
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3261-3269
Persistent link: https://www.econbiz.de/10011514770
Saved in:
7
How customers cope with service failure? : a study of brand reputation and customer satisfaction
Sengupta, Aditi Sarkar
;
Balaji, M. S.
;
Krishnan, Balaji C.
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 665-674
Persistent link: https://www.econbiz.de/10010496157
Saved in:
8
How corporate reputation, quality, and value influence online loyalty
Caruana, Albert
;
Ewing, Michael
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 1103-1110
Persistent link: https://www.econbiz.de/10008652762
Saved in:
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