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~isPartOf:"International journal of retail and distribution management"
~isPartOf:"Journal of research in interactive marketing : interactive marketing and computer-mediated communication"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Website
19
Consumer behaviour
15
Konsumentenverhalten
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Online retailing
10
Online-Handel
10
Customer satisfaction
7
E-commerce
7
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Business ethics
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Lennon, Sharron J.
2
Ahmed, Asad
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Amsl, Sarah
1
Ateş, Mustafa Fikret
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Bezes, Christophe
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Gera, Rajat
1
Ha, Young
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Im, Hyunjoo
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Khan, Mohammed Naved
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Rahman, Obaidur
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International journal of retail and distribution management
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
Journal of retailing and consumer services
18
International journal of electronic marketing and retailing : IJEMR
10
Journal of internet commerce
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of business information systems : IJBIS
8
International journal of retail & distribution management
6
Journal of travel and tourism marketing
6
Electronic commerce research
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
Journal of business research : JBR
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of hospitality management
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of electronic commerce research : JECR
4
Service business
4
The service industries journal
4
Tourism management : research, policies, practice
4
African journal of science, technology, innovation and development : AJSTID
3
Cogent business & management
3
Information systems and e-business management : ISeB
3
Journal of customer behaviour
3
Marketing intelligence & planning
3
Tourism management perspectives : TMP
3
Administrative Sciences : open access journal
2
Asia Pacific journal of marketing and logistics
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Global business review
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of business innovation and research
2
International journal of contemporary hospitality management
2
International journal of electronic business
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
2
The acquirements of e-service quality in fashion e-storescapes : mediating effect in an S-O-R model
Türkdemir, Pınar
;
Yıldız, Erkan
;
Ateş, Mustafa Fikret
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 755-772
Persistent link: https://www.econbiz.de/10014281102
Saved in:
3
Overall satisfaction formation across channels : an empirical study
Bezes, Christophe
- In:
International journal of retail and distribution management
50
(
2022
)
8/9
,
pp. 922-941
Persistent link: https://www.econbiz.de/10013398140
Saved in:
4
Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyalty : evidence from internet users in India
Ahmed, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of research in interactive marketing : …
11
(
2017
)
3
,
pp. 246-267
Persistent link: https://www.econbiz.de/10011779157
Saved in:
5
Modelling e-service quality and its consequences in India : an SEM approach
Gera, Rajat
- In:
Journal of research in interactive marketing : …
5
(
2011
)
2/3
,
pp. 203-225
Persistent link: https://www.econbiz.de/10009389584
Saved in:
6
The perceptual fluency effect on pleasurable online shopping experience
Im, Hyunjoo
;
Lennon, Sharron J.
;
Stoel, Leslie
- In:
Journal of research in interactive marketing : …
4
(
2010
)
4
,
pp. 280-295
Persistent link: https://www.econbiz.de/10008749792
Saved in:
7
Effects of site design on consumer emotions: role of product involvement
Ha, Young
;
Lennon, Sharron J.
- In:
Journal of research in interactive marketing : …
4
(
2010
)
2
,
pp. 80-96
Persistent link: https://www.econbiz.de/10003991295
Saved in:
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