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~isPartOf:"International journal of retail and distribution management"
~subject:"Konsumentenverhalten"
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Search: subject:"Service quality"
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Konsumentenverhalten
Dienstleistungsqualität
22
Service quality
22
Consumer behaviour
18
Einzelhandel
13
Retail trade
13
Customer satisfaction
11
Kundenzufriedenheit
11
Beziehungsmarketing
9
Relationship marketing
9
E-commerce
7
Electronic Commerce
7
Online retailing
7
Online-Handel
7
Website
4
Retail
3
Textile distribution
3
Textilhandel
3
Customer engagement
2
Customer service
2
Fashion
2
Food retailing
2
Internet marketing
2
Kundenservice
2
Lebensmitteleinzelhandel
2
Leistungsmotivation
2
Mode
2
Online service failure
2
Online-Marketing
2
Perceived quality
2
Product information
2
Produktinformation
2
Quality management
2
Qualitätsmanagement
2
Work motivation
2
Apparel retailing
1
Arbeitsleistung
1
Augmented reality technology
1
Bekleidung
1
Bekleidungsindustrie
1
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5
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Article
18
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Article in journal
18
Aufsatz in Zeitschrift
18
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English
18
Author
All
Amsl, Sarah
2
Teller, Christoph
2
Watson, Iain
2
Wood, Steve
2
Ahmad, Hassan
1
Ali, Fayaz
1
Alkhudary, Rami
1
Ateş, Mustafa Fikret
1
Bonfanti, Angelo
1
Brunetti, Federico
1
Butt, Asad
1
Callarisa-Fiol, Luis J.
1
Carvalho, João M. S.
1
Düzenli, Özge
1
Faria, Sílvia
1
Felekoğlu, Burcu
1
Gil Saura, Irene
1
Ginting, Meriastuti
1
Goudarzi, Kiane
1
Hellström, Daniel
1
Hsieh, Sara H.
1
Junaid, Muhammad
1
Lee, Crystal T.
1
Li, Yiwei
1
Liu, Yahui
1
Moustapha, Farouk Adewale
1
Muzaffar, Asif
1
Olsson, John
1
Osman, Mary Catherine
1
Patel, Bharat Singh
1
Pelet, Jean-Eric
1
Rasheed, Muhammad Faisal
1
Roig, Juan Carlos Fandos
1
Ruiz-Molina, Maria-Eugenia
1
Sabini, Burhan
1
Samuel, Cherian
1
Shafique, Muhammad Noman
1
Singh, Abhishek Kumar
1
Soenandi, Iwan Aang
1
Sun, Lin
1
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Published in...
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International journal of retail and distribution management
Journal of retailing and consumer services
230
International journal of hospitality management
193
Journal of business research : JBR
111
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
Journal of travel and tourism marketing
64
Services marketing quarterly
64
The service industries journal
62
Journal of service research : JSR
47
Cogent business & management
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
Tourism management : research, policies, practice
30
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
Journal of air transport management
27
International journal of services and operations management
26
Psychology & marketing
26
International journal of services, economics and management
25
The TQM journal : the international review of organizational improvement
24
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
Journal of service research
22
Total quality management & business excellence
22
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Journal of strategic marketing
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
International journal of business information systems : IJBIS
18
Journal of hospitality and tourism insights
18
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ECONIS (ZBW)
18
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1
Product information failures on websites and their impact on mobile shopping behaviour
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1135-1157
Persistent link: https://www.econbiz.de/10014484074
Saved in:
2
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
3
Creating memorable shopping experiences to meet phygital customers' needs : evidence from sporting goods stores
Bonfanti, Angelo
;
Vigolo, Vania
;
Vannucci, Virginia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 81-100
Persistent link: https://www.econbiz.de/10014484188
Saved in:
4
The acquirements of e-
service
quality
in fashion e-storescapes : mediating effect in an S-O-R model
Türkdemir, Pınar
;
Yıldız, Erkan
;
Ateş, Mustafa Fikret
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 755-772
Persistent link: https://www.econbiz.de/10014281102
Saved in:
5
Customer expectations of unattended grocery delivery services : mapping forms and determinants
Olsson, John
;
Osman, Mary Catherine
;
Hellström, Daniel
; …
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013552634
Saved in:
6
Service
quality
and store design in retail competitiveness
Faria, Sílvia
;
Carvalho, João M. S.
;
Vale, Vera Teixeira
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 184-199
Persistent link: https://www.econbiz.de/10013552654
Saved in:
7
Wait time speeds up : effects of scent arousal on time perception in service marketing
Yu, Ziyue
;
Yang, Shuai
;
Liu, Yahui
;
Xie, Yujia
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 327-340
Persistent link: https://www.econbiz.de/10014513275
Saved in:
8
Advancing customer experience through service design in mega shopping malls
Junaid, Muhammad
;
Rasheed, Muhammad Faisal
;
Goudarzi, Kiane
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 89-106
Persistent link: https://www.econbiz.de/10014484218
Saved in:
9
Measuring consumer perceptions of home-delivery convenience : the case of cargo bikes
Pelet, Jean-Eric
;
Taieb, Basma
;
Alkhudary, Rami
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1371-1387
Persistent link: https://www.econbiz.de/10014484089
Saved in:
10
Intention of mix-mode consumer shopping service adoption : a case in the retailing context
Düzenli, Özge
;
Felekoğlu, Burcu
- In:
International journal of retail and distribution management
51
(
2023
)
12
,
pp. 1617-1636
Persistent link: https://www.econbiz.de/10014484170
Saved in:
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