//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services, economics and management"
~isPartOf:"Occasional papers"
~isPartOf:"Technological forecasting & social change : an international journal"
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Tertiary sector"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Dienstleistungssektor
48
Service industry
48
Innovation
15
Innovation management
7
Innovationsmanagement
7
Information technology
5
Informationstechnik
5
Malaysia
5
Relationship marketing
5
Services
5
Dienstleistung
4
Dienstleistungshandel
4
Dienstleistungsqualität
4
Inter-firm cooperation
4
Knowledge transfer
4
Quality management
4
Qualitätsmanagement
4
Service quality
4
Technischer Fortschritt
4
Technological change
4
Trade in services
4
Unternehmenskooperation
4
Wissenstransfer
4
China
3
Consumer behaviour
3
Customer satisfaction
3
EU countries
3
EU-Staaten
3
India
3
Indien
3
Industrie
3
Innovation diffusion
3
Innovationsdiffusion
3
Knowledge management
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Manufacturing industries
3
Service innovation
3
USA
3
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
5
Author
All
Akhtar, Pervaiz
1
Anwar, Sohail
1
Arsenyan, Gayane
1
Ghouri, Arsalan Mujahid
1
Godwin, Benny J.
1
Haq, Mirza A.
1
Mani, Venkatesh
1
Mathew, P. V.
1
Meyer, Martin
1
Sukwadi, Ronald
1
Wright, Rowena
1
more ...
less ...
Published in...
All
International journal of services, economics and management
Occasional papers
Technological forecasting & social change : an international journal
The journal of services marketing
31
Journal of business research : JBR
25
Journal of service research : JSR
22
Journal of retailing and consumer services
15
Journal of service management
13
The service industries journal
11
Journal of service research
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of the Academy of Marketing Science
9
Service business
7
Services marketing quarterly
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Interaktionen im Dienstleistungsbereich
6
The journal of business & industrial marketing
6
International journal of electronic customer relationship management : IJECRM
5
International journal of production economics
5
International journal of services and operations management
5
Journal of hospitality marketing & management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of strategic marketing
5
Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
4
Gabler Edition Wissenschaft
4
International journal of business excellence
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Journal of business-to-business marketing
4
Managing service quality : MSQ ; an international journal
4
Psychology & marketing
4
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
4
SpringerLink / Bücher
4
Europäische Hochschulschriften / 5
3
Forum Dienstleistungsmanagement
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International journal of services technology and management
3
Jahrbuch der Absatz- und Verbrauchsforschung
3
Journal of Contemporary Issues in Business and Government
3
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Understanding the conceptualisation and strategies of service recovery processes in service organisations
Anwar, Sohail
- In:
International journal of services, economics and management
14
(
2023
)
2
,
pp. 175-197
Persistent link: https://www.econbiz.de/10014311637
Saved in:
2
Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market
Ghouri, Arsalan Mujahid
;
Akhtar, Pervaiz
;
Haq, Mirza A.
; …
- In:
Technological forecasting & social change : an …
167
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012799558
Saved in:
3
Understanding the antecedents of service decisions : an integration of service promiscuity and customer citizenship behaviour
Godwin, Benny J.
;
Wright, Rowena
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012178909
Saved in:
4
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
5
Special issue: Service imperatives in the new economy : enhancing customer experience
Mathew, P. V.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010432133
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->