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~isPartOf:"International journal of services, economics and management"
~isPartOf:"Occasional papers"
~subject:"Consumer behaviour"
~subject:"Dienstleistung"
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Consumer behaviour
Dienstleistung
Dienstleistungssektor
24
Service industry
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4
Dienstleistungsqualität
4
Malaysia
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Relationship marketing
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Sukwadi, Ronald
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International journal of services, economics and management
Occasional papers
The journal of services marketing
46
The service industries journal
45
Journal of business research : JBR
35
Journal of service management
33
Journal of retailing and consumer services
27
Journal of service research : JSR
26
SpringerLink / Bücher
18
Journal of service research
16
International journal of production economics
15
Services marketing quarterly
15
International journal of hospitality management
14
International journal of services technology and management
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Schriften zum Produktionsmanagement
11
Service business
11
The journal of business & industrial marketing
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
European review of service economics and management
8
International journal of contemporary hospitality management
8
International journal of quality and service sciences
8
Journal of the Academy of Marketing Science
8
Psychology & marketing
7
Managing service quality : MSQ ; an international journal
6
The handbook of innovation and services : a multi-disciplinary perspective
6
Consultancy and innovation : the business service revolution in Europe
5
Europäische Hochschulschriften / 5
5
International journal of production research
5
International journal of services and operations management
5
International journal of services and operations management : IJSOM
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of service theory and practice : JSTP
5
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
5
Service science, management and engineering : education for the 21st Century
5
Services science : fundamentals, challenges and future developments
5
Wissenschaft & Praxis
5
A Research Agenda for Service Marketing
4
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
Asia Pacific journal of marketing and logistics
4
Beiträge zur Strukturforschung
4
European journal of marketing : EJM
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ECONIS (ZBW)
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Understanding the antecedents of service decisions : an integration of service promiscuity and customer citizenship behaviour
Godwin, Benny J.
;
Wright, Rowena
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012178909
Saved in:
2
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
3
Special issue: Service imperatives in the new economy : enhancing customer experience
Mathew, P. V.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010432133
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