//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services and operations management"
~isPartOf:"Vision : the journal of business perspective"
~subject:"Krankenhaus"
~subject:"Service Quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Qualitätsmanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Krankenhaus
Service Quality
Quality management
95
Qualitätsmanagement
95
Dienstleistungsqualität
36
Service quality
36
India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
16
service quality
16
Industrie
12
Lean Production
12
Lean production
12
Manufacturing industries
12
Hospital
10
TQM
10
Performance measurement
9
Performance-Messung
9
AHP approach
8
AHP-Verfahren
8
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Gesundheitswesen
8
Health care system
8
Lean Management
8
Lean management
8
Lieferkette
8
Six Sigma
8
Supply chain
8
total quality management
8
Business process management
7
Consumer behaviour
7
Dienstleistungssektor
7
Konsumentenverhalten
7
Prozessmanagement
7
Service industry
7
Gesundheitsversorgung
6
Health care
6
SERVQUAL
6
Beziehungsmarketing
5
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
English
11
Author
All
Chiarini, Andrea
1
Gopi, D.
1
Gupta, Anchal
1
Gupta, Parul
1
Jeyathilagar, D.
1
Jha, Abhishek Kumar
1
Ju, Ki-Jung
1
Kaushal, Leena A.
1
Khairul Anuar Mohd Ali
1
Khan, Sami A.
1
Konsra, Pooja
1
Main, Naser Alolayyan
1
Mashhadiabdol, Maryam
1
Pandi, A. Pal
1
Paranitharan, K. P.
1
Park, Byeonghwa
1
Prashar, Anupama
1
Sajadi, Seyed Mojtaba
1
Salam, Mohammad Asif
1
Sethupathi, P. V. Rajendra
1
Singh, Rajesh K.
1
Suri, Pradeep Kumar
1
Talebi, Kambiz
1
more ...
less ...
Published in...
All
International journal of services and operations management
Vision : the journal of business perspective
Health care management review : HCM review
25
Journal of health organization and management
24
Quality management journal : QMJ
23
International journal of productivity and quality management : IJPQM
19
The TQM journal : the international review of organizational improvement
18
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International journal of six sigma and competitive advantage : IJSSCA
12
Total quality management & business excellence
9
International journal of quality & reliability management
8
Krankenhausmanagement : Strategien, Konzepte, Methoden
7
Journal of operations management
6
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
Business process management journal
5
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
5
Health care management science
5
International journal of production research
5
Journal of industrial engineering and management : JIEM
5
SpringerLink / Bücher
5
Arbeitsbericht / Forschungsgruppe Medizinökonomie am Lehrstuhl für Betriebswirtschaftslehre und Operations Research
4
International journal of hospitality management
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
International journal of quality and service sciences
4
Kohlhammer / Krankenhaus
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Schriften zur Gesundheitsökonomie
4
Service business
4
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
4
Amfiteatru economic : an economic and business research periodical
3
Freiburger betriebswirtschaftliche Diskussionsbeiträge
3
Führung und Management im Krankenhaus
3
Global business and organizational excellence : a review of research & best practices
3
Health care management science : a new journal serving the international health care management community
3
International journal of production economics
3
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
3
Operations management research : OMR ; advancing practice through theory
3
Qualitätsmanagement im Gesundheitswesen und präventive Vorsorge in Unternehmen
3
Wismarer Diskussionspapiere
3
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Mohalla clinic : a case on healthcare service operations and quality
Prashar, Anupama
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 538-552
Persistent link: https://www.econbiz.de/10014365974
Saved in:
2
Case analysis I: Mohalla Clinic : a case on healthcare service operations and quality
Kaushal, Leena A.
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 553-555
Persistent link: https://www.econbiz.de/10014365975
Saved in:
3
Case analysis II: Mohalla Clinic : a case on healthcare service operations and quality
Gupta, Parul
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 556-559
Persistent link: https://www.econbiz.de/10014365977
Saved in:
4
An integrated conceptual model for achieving global quality service in healthcare establishments
Gopi, D.
;
Pandi, A. Pal
;
Sethupathi, P. V. Rajendra
; …
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10012054821
Saved in:
5
Prioritizing critical success factors for sustainable service quality management by logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, Pradeep Kumar
- In:
Vision : the journal of business perspective
22
(
2018
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10011920227
Saved in:
6
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
7
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
8
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
9
Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Ir...
Mashhadiabdol, Maryam
;
Sajadi, Seyed Mojtaba
;
Talebi, Kambiz
- In:
International journal of services and operations management
17
(
2014
)
2
,
pp. 119-141
Persistent link: https://www.econbiz.de/10010389953
Saved in:
10
Building a Six Sigma model for the Italian public healthcare sector using grounded theory
Chiarini, Andrea
- In:
International journal of services and operations management
14
(
2013
)
4
,
pp. 491-508
Persistent link: https://www.econbiz.de/10009742825
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->