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~isPartOf:"Journal for global business advancement : JGBA"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Kaufentscheidung"
~subject:"Service quality"
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Kaufentscheidung
Service quality
Emotion
156
Consumer behaviour
128
Konsumentenverhalten
128
Beziehungsmarketing
41
Relationship marketing
41
Dienstleistungsqualität
28
Customer satisfaction
26
Kundenzufriedenheit
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Einzelhandel
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Retail trade
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Online retailing
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Online-Handel
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Emotions
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Social web
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Viral marketing
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Virales Marketing
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Experiment
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Prentice, Catherine
4
Park, Jungkun
3
Hyun, Hyowon
2
Al Khateeb, Amr
1
Alamanos, Eleftherios
1
Ali, Faizan
1
Alnawas, Ibrahim
1
Amin, Muslim
1
Amos, Clinton
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An Khoa Truong Nguyen
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Cheng Wei Hin
1
Dogerlioglu-Demir, Kivilcim
1
Dominique-Ferreira, Sergio
1
Dufour, Béatrice
1
El Hedhli, Kamel
1
Esteky, Sina
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Fan, Xiucheng
1
Fellesson, Markus
1
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Filzah Md Isa
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Gohary, Ali
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Ittamalla, Rajesh
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1
Jiao, Jinfeng
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Journal for global business advancement : JGBA
Journal of retailing and consumer services
International journal of hospitality management
52
International journal of contemporary hospitality management
20
Journal of business research : JBR
20
Journal of hospitality marketing & management
13
The journal of services marketing
13
Psychology & marketing
11
Journal of travel and tourism marketing
9
The service industries journal
9
Journal of service research : JSR
8
Journal of Asian finance, economics and business : JAFEB
7
Journal of consumer behaviour : an international research review
7
Service business
7
Tourism management perspectives : TMP
7
European journal of marketing : EJM
6
International journal of quality and service sciences
6
Journal of service management
6
Journal of service research
6
Journal of service theory and practice : JSTP
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Managing service quality : MSQ ; an international journal
5
SpringerLink / Bücher
5
Total quality management & business excellence
5
Tourism management : research, policies, practice
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of health organization and management
4
Journal of retailing
4
Journal of service theory and practice
4
Journal of the Academy of Marketing Science
4
Marketing letters : a journal of research in marketing
4
Services marketing quarterly
4
Tourism review
4
Health marketing quarterly
3
International journal of services and operations management
3
International journal of shipping and transport logistics : IJSTL
3
International review on public and non-profit marketing
3
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ECONIS (ZBW)
36
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1
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media : insight from emotional attachment perspective
Pang, Hua
;
Zhang, Kaige
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462295
Saved in:
2
Gracefully yours : would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?
Dogerlioglu-Demir, Kivilcim
;
Ng, Andy H.
;
Koçaş, Cenk
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014372547
Saved in:
3
The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
Saved in:
4
Impulse buying tendency in live-stream commerce : the role of viewing frequency and anticipated emotions influencing scarcity-induced purchase decision
Qu, Yi
;
Khan, Jashim
;
Su, Yuyang
;
Tong, Jiao
;
Zhao, Shuo
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014373385
Saved in:
5
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
6
Do green practices elicit a guest's loyalty? : empirical evidence from Vietnam
Mai Ngoc Khuong
;
Phan Thi Huong Nhi
;
An Khoa Truong Nguyen
- In:
Journal for global business advancement : JGBA
15
(
2022
)
6
,
pp. 738-763
Persistent link: https://www.econbiz.de/10014375398
Saved in:
7
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
8
Chirping birds and barking dogs : Tte interactive effect of ambient sensory cue source and valence on consumers' choice of natural products
Esteky, Sina
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581863
Saved in:
9
A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing
Tueanrat, Yanika
;
Papagiannidis, Savvas
;
Alamanos, …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012581885
Saved in:
10
Determinants of holistic passenger experience in public transportation : scale development and validation
Ittamalla, Rajesh
;
Kumar, Daruri Venkata Srinivas
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581906
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