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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~subject:"Customer satisfaction"
~subject:"Leadership style"
~subject:"Leadership"
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Search: subject_exact:"Einfühlungsvermögen"
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Customer satisfaction
Leadership style
Leadership
Emotion
14
Consumer behaviour
6
Dienstleistungsqualität
6
Konsumentenverhalten
6
Kundenzufriedenheit
6
Service quality
6
Viet Nam
4
Vietnam
4
Cognition
3
Customer Satisfaction
3
Intelligence
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Service Quality
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Bank
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Customer Emotions
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Emotional Intelligence
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Employee retention
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Kaufentscheidung
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Mitarbeiterbindung
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Preismanagement
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Pricing strategy
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Relationship marketing
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Adaptive Sales Behavior
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Airline
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Arbeitsleistung
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Arbeitszufriedenheit
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Attitudinal Commitment
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Auslandsaufenthalt
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Bangladesch
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Ali, Md. Julfikar
1
Badawi, Badawi
1
Bui Nhat Vuong
1
Ha Nam Khanh Giao
1
Hartati, Wiwi
1
Kejing, Zhang
1
Lien Le Thi Phuong
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Linh Nguyen Tran Cam
1
Luu Thanh Tan Nguyen
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Mamoon, Zahidur Rahman
1
Muslichah, Istyakara
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Nguyen Thanh Dan Ngoc
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Pham Ngoc Tram Anh
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Quang Hung Le
1
Rahaman, Md. Atikur
1
Safitri, Julia
1
Sri Lestari Prasilowati
1
Suyanto, Suyanto
1
Taru, Rupali Dilip
1
Thi Ngan Pham
1
Thi Trang Tran
1
Thuy Thanh Thi Doan
1
Thy Nguyen Thi Anh
1
Tu Tran Ngoc
1
Tung Tran Anh
1
Vinh Pham Quang
1
Wardani, Mursida Kusuma
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Journal of Asian finance, economics and business : JAFEB
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
72
International journal of hospitality management
59
Journal of business research : JBR
31
Leadership & organization development journal
31
Journal of retailing and consumer services
24
Journal of hospitality marketing & management
22
Journal of travel and tourism marketing
20
Journal of business ethics : JOBE
19
The journal of services marketing
19
International journal of contemporary hospitality management
17
Tourism management : research, policies, practice
17
Tourism management perspectives : TMP
13
Journal of business and psychology
12
Journal of managerial psychology
12
Journal of leadership & organizational studies : JLOS
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Psychology & marketing
11
The service industries journal
11
Service business
10
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
9
Leadership
9
Leadership as emotional labour : management and the "managed heart"
9
SpringerLink / Bücher
9
European journal of marketing : EJM
8
Journal of service theory and practice : JSTP
8
Services marketing quarterly
8
Journal of service research : JSR
7
Middle East journal of management : MEJM
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Academy of Management journal : AMJ
6
Administrative Sciences : open access journal
6
Human relations
6
Human relations : towards the integration of the social sciences
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of human resource management
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Journal of service management
6
Journal of the Academy of Marketing Science
6
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
6
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ECONIS (ZBW)
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1
Service recovery process : the effects of distributive and informational justice on satisfaction over complaint handling
Badawi, Badawi
;
Hartati, Wiwi
;
Muslichah, Istyakara
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 375-383
Persistent link: https://www.econbiz.de/10012692343
Saved in:
2
The impact of service quality on customer satisfaction : the role of price
Sri Lestari Prasilowati
;
Suyanto, Suyanto
;
Safitri, Julia
; …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 451-455
Persistent link: https://www.econbiz.de/10012692360
Saved in:
3
Emotional intelligence and project success : the roles of transformational leadership and organizational commitment
Thuy Thanh Thi Doan
;
Linh Nguyen Tran Cam
;
Nguyen Thanh …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
3
,
pp. 223-233
Persistent link: https://www.econbiz.de/10012667346
Saved in:
4
Customer satisfaction with less than container load cargo services in HoChiMinh City, Vietnam
Ha Nam Khanh Giao
;
Thy Nguyen Thi Anh
;
Bui Nhat Vuong
; …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
8
,
pp. 333-344
Persistent link: https://www.econbiz.de/10012670685
Saved in:
5
Mediation role of satisfaction and trust on attitudinal commitment and relationship quality
Thi Trang Tran
;
Tung Tran Anh
;
Thi Ngan Pham
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 275-281
Persistent link: https://www.econbiz.de/10012671388
Saved in:
6
Investigating the effect of service quality on bank customers' satisfaction in Bangladesh
Rahaman, Md. Atikur
;
Ali, Md. Julfikar
;
Kejing, Zhang
; …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 823-829
Persistent link: https://www.econbiz.de/10012671489
Saved in:
7
The impact of Click and Collect’s service quality on customer emotion and purchase decision : a case study of mobile world in Vietnam
Quang Hung Le
;
Luu Thanh Tan Nguyen
;
Pham Ngoc Tram Anh
- In:
Journal of Asian finance, economics and business : JAFEB
6
(
2019
)
1
,
pp. 195-203
Persistent link: https://www.econbiz.de/10012035617
Saved in:
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