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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Dienstleistungsmanagement"
~subject:"Relationship marketing"
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Search: subject_exact:"Restaurant"
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Dienstleistungsmanagement
Relationship marketing
Gastronomie
111
Restaurant industry
111
Consumer behaviour
57
Konsumentenverhalten
57
Dienstleistungsqualität
26
Service quality
26
Customer satisfaction
21
Kundenzufriedenheit
21
Beziehungsmarketing
16
USA
16
United States
16
restaurant
12
Tourism employees
9
Tourismusberufe
9
Brand image
8
Markenimage
8
Emotion
7
Food
7
Lebensmittel
7
Brand management
6
Firm performance
6
Markenführung
6
Tipping behaviour
6
Trinkgeld
6
Unternehmenserfolg
6
restaurants
6
Innovation
5
Internet marketing
5
Online-Marketing
5
Social Web
5
Social web
5
Viral marketing
5
Virales Marketing
5
Arbeitsverhalten
4
Arbeitszufriedenheit
4
Employee retention
4
Ethnic group
4
Ethnische Gruppe
4
Job satisfaction
4
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18
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English
18
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Hyun, Sunghyup Sean
2
Kim, Eojina
2
Kim, Wansoo
2
Ok, Chihyung
2
Abrahams, Alan
1
Asatryan, Vahagn S.
1
Chen, Hung-bin
1
Clinton, Suzanne
1
Gruss, Richard
1
Han, Heesup
1
Hanks, Lydia
1
Hu, Hsin-Hui Hu
1
Huan, Tzung-cheng
1
Huang, Yu-Shan Sandy
1
Jones, Robert Paul
1
Khan, Mahmood A.
1
Kim, Bomin
1
Kim, Insin
1
King, Brian
1
Kuo, Pei-Jou
1
Lai, Hung-Sheng
1
Lambert, Abbie
1
Lee, Jin-soo
1
Line, Nathaniel D.
1
Mason, Michela C.
1
Mathe, Kimberly
1
Mattila, Anna S.
1
Moretti, Andrea
1
Nicolau, Juan L.
1
Noone, Breffni M.
1
Oh, Haemoon
1
Raggiotto, Francesco
1
Roseman, Mary
1
Ryu, Kisang
1
Scott-Halsell, Sheila
1
Shamah, Rania A. M.
1
Tang, Liang
1
Wang, Yao-Chin
1
Yang, Wan
1
Yeh, Shih-shuo
1
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Journal of business research : JBR
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
67
Journal of hospitality marketing & management
23
International journal of contemporary hospitality management
20
Journal of travel and tourism marketing
9
Journal of retailing and consumer services
8
The TQM journal : the international review of organizational improvement
5
Asia Pacific journal of marketing and logistics
4
Cornell hospitality quarterly : CQ
4
Journal of hospitality and tourism insights
4
Marketing intelligence & planning
4
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
4
The journal of services marketing
4
Cogent business & management
3
Journal of international food & agribusiness marketing
3
Journal of service research : JSR
3
Services marketing quarterly
3
The Cornell hospitality quarterly
3
The service industries journal
3
Tourism management : research, policies, practice
3
Discussion paper / Tinbergen Institute
2
GastroManagement
2
Global business and finance review
2
International journal of economics and business research
2
International journal of quality & reliability management
2
Journal of Islamic marketing
2
Journal of business ethics : JOBE
2
Managing service quality : MSQ ; an international journal
2
Service business
2
The journal of applied business research
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Accounting perspectives : a journal of The Canadian Academic Accounting Association
1
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
1
Amfiteatru economic : an economic and business research periodical
1
Asia-Pacific journal of business administration
1
Asian Journal of Management Science and Applications
1
BWL Tourismus 8-2011
1
Benchmarking : an international journal ; BIJ
1
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ECONIS (ZBW)
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1
Engaging restaurant customers on Facebook : the power of belongingness appeals on social media
Gruss, Richard
;
Kim, Eojina
;
Abrahams, Alan
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 201-228
Persistent link: https://www.econbiz.de/10012201142
Saved in:
2
Employee engagement and the service profit chain in a quick-service restaurant organization
Lambert, Abbie
;
Jones, Robert Paul
;
Clinton, Suzanne
- In:
Journal of business research : JBR
135
(
2021
),
pp. 214-225
Persistent link: https://www.econbiz.de/10012647809
Saved in:
3
The impact of restaurant innovativeness on consumer loyalty : the mediating role of perceived quality
Kim, Eojina
;
Nicolau, Juan L.
;
Tang, Liang
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1464-1488
Persistent link: https://www.econbiz.de/10012624208
Saved in:
4
Online engagement among restaurant customers : the importance of enhancing flow for social media users
Kim, Bomin
;
Yoo, Myongjee
;
Yang, Wan
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 252-277
Persistent link: https://www.econbiz.de/10012201342
Saved in:
5
Technological disruptions in restaurant services : impact of innovations and delivery services
Khan, Mahmood A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
5
,
pp. 715-732
Persistent link: https://www.econbiz.de/10012230357
Saved in:
6
Restaurant employee service sabotage and customer deviant behaviors : the moderating role of corporate reputation
Hu, Hsin-Hui Hu
;
Lai, Hung-Sheng
;
King, Brian
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1126-1152
Persistent link: https://www.econbiz.de/10012259629
Saved in:
7
The social servicescape : a multidimensional operationalization
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
2
,
pp. 167-187
Persistent link: https://www.econbiz.de/10011997254
Saved in:
8
Face gain and face loss in restaurant consumers' brand advocate behaviors
Huang, Yu-Shan Sandy
;
Wang, Yao-Chin
;
Kuo, Pei-Jou
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
3
,
pp. 395-415
Persistent link: https://www.econbiz.de/10011997338
Saved in:
9
Investigating the antecedents of African fast food customers' loyalty : a self-congruity perspective
Shamah, Rania A. M.
;
Mason, Michela C.
;
Moretti, Andrea
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 446-456
Persistent link: https://www.econbiz.de/10011855373
Saved in:
10
Examination of restaurant quality, relationship benefits, and customer reciprocity from the perspective of relationship marketing investments
Ryu, Kisang
;
Lee, Jin-soo
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 66-92
Persistent link: https://www.econbiz.de/10011632993
Saved in:
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