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~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~subject:"Kundenzufriedenheit"
~subject:"Online retailing"
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Kundenzufriedenheit
Online retailing
Consumer behaviour
190
Konsumentenverhalten
190
Brand management
51
Markenführung
51
Beziehungsmarketing
36
Relationship marketing
36
Brand image
31
Markenimage
31
Customer satisfaction
25
Social Web
25
Social web
25
Emotion
23
Brand
20
Dienstleistungsqualität
20
Markenartikel
20
Service quality
20
Luxury goods
17
Luxusgüter
17
Einzelhandel
15
Internet marketing
15
Online-Marketing
15
Personality psychology
15
Persönlichkeitspsychologie
15
Retail trade
15
Marketing management
13
Marketingmanagement
13
consumer behavior
13
Advertising effects
12
Viral marketing
12
Virales Marketing
12
Werbewirkung
12
Environmental consciousness
11
Online-Handel
11
Umweltbewusstsein
11
Fashion
9
Mode
9
purchase intention
9
Confidence
8
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Article
34
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34
Aufsatz in Zeitschrift
34
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English
34
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Ghaffar, Abdul
2
Islam, Tahir
2
Kim, Kyung Hoon
2
Alén, Elisa
1
Anitsal, Ismet
1
Anitsal, Melek Meral
1
Anitsal, Selin
1
Bae, Joonheui
1
Barnes, Brianna
1
Bolton, Ruth N.
1
Bordeau, Julie
1
Bridges, Eileen
1
Burns, David J.
1
Chae, Heeju
1
Cho, Seong Do
1
Corsten, Daniel
1
Gruen, Thomas
1
Gunasekar, Sangeetha
1
Gupta, Pola B.
1
Gustafsson, Anders
1
Hakeem, Abdul
1
Han, Hee-eun
1
Han, Jinghe
1
Han, Sang-Lin
1
Hutchins, Jennifer
1
Itoo, Murtaza Hassan
1
Jang, Seochul
1
Ju, Yong
1
Kato, Takumi
1
Kim, Daekwan
1
Kim, Jong Seok
1
Kim, Kyoungeun
1
Kim, Sang Jin
1
Kincl, Tomas
1
Ko, Eunju
1
Koo, Dong-mo
1
Law, Monica
1
Lee, Chang Han
1
Lee, Jihyun
1
Lobel Trong Thuy Tran
1
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
Journal of retailing and consumer services
584
Journal of business research : JBR
288
International journal of hospitality management
216
The journal of services marketing
113
Cogent business & management
105
Journal of hospitality marketing & management
102
International journal of electronic marketing and retailing : IJEMR
95
Journal of travel and tourism marketing
93
International journal of contemporary hospitality management
92
Journal of internet commerce
89
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
85
Asia Pacific journal of marketing and logistics
81
Electronic commerce research
78
Psychology & marketing
78
International journal of retail & distribution management
72
The international review of retail, distribution and consumer research
70
Tourism management : research, policies, practice
67
Journal of retailing
62
International journal of retail and distribution management
61
International journal of consumer studies
60
International journal of internet marketing and advertising : IJIMA
58
The service industries journal
58
Services marketing quarterly
57
Information systems research : ISR
56
Journal of electronic commerce research : JECR
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
51
International journal of business information systems : IJBIS
50
Service business
49
Journal of the Academy of Marketing Science
48
Management science : journal of the Institute for Operations Research and the Management Sciences
47
International journal of e-business research : an official publication of the Information Resources Management Association
46
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
46
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Journal of strategic marketing
43
European journal of marketing : EJM
42
International journal of electronic commerce : IJEC
42
Journal of service management
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
41
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ECONIS (ZBW)
34
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"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
2
Consumers' acceptance of social commerce during COVID-19 lockdown
Sheikh, Zaryab
;
Ghaffar, Abdul
;
Islam, Tahir
;
Sheikh, …
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
2
,
pp. 210-230
Persistent link: https://www.econbiz.de/10014251313
Saved in:
3
The role of service quality in enhancing brand authenticity through the moderation effect of corporate social responsibility (CSR)
Ghaffar, Abdul
;
Islam, Tahir
;
Kincl, Tomas
;
Hakeem, Abdul
; …
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
3
,
pp. 475-494
Persistent link: https://www.econbiz.de/10014319623
Saved in:
4
Leading the sharing economy : an exploration on how perceived value affecting customers' satisfaction and willingness to pay by using DiDi
Yang, Huijun
;
Xia, Lantian
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
1
,
pp. 54-76
Persistent link: https://www.econbiz.de/10012801709
Saved in:
5
Do perceptions of switching costs vary across customers' household purchase decision roles?
Tesfom, Goitom
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 511-529
Persistent link: https://www.econbiz.de/10013415455
Saved in:
6
How perceived effectiveness of social media platform and satisfaction affect continuance intention in a pandemic : the moderating role of perceived benefit
Tran Kim Dung
;
Lobel Trong Thuy Tran
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 627-644
Persistent link: https://www.econbiz.de/10013415463
Saved in:
7
The effect of B2B service experience on repurchase intention : focus on roles of organizational agility and customer knowledge sharing
Jang, Seochul
;
Bae, Joonheui
;
Kim, Kyung Hoon
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 645-659
Persistent link: https://www.econbiz.de/10013415464
Saved in:
8
Consumer response tendency and its implications for satisfaction and recommendation intention
Kato, Takumi
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
2
,
pp. 269-284
Persistent link: https://www.econbiz.de/10013177330
Saved in:
9
How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 273-295
Persistent link: https://www.econbiz.de/10012549083
Saved in:
10
Accessibility and availability : a cross-cultural study of shopper responses to online retail stock-outs
Gruen, Thomas
;
Corsten, Daniel
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012549095
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