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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
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Search: subject:"Zufriedenheit"
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Customer satisfaction
81
Kundenzufriedenheit
81
Consumer behaviour
48
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Dienstleistungsqualität
47
Service quality
47
Beziehungsmarketing
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Kim, Eojina
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Discussion paper series / IZA
559
International journal of hospitality management
547
Journal of retailing and consumer services
444
Journal of business research : JBR
428
IZA Discussion Paper
310
Journal of vocational behavior
276
International journal of contemporary hospitality management
225
The service industries journal
225
The international journal of human resource management
224
Tourism management : research, policies, practice
218
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
214
The journal of services marketing
214
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
188
Journal of hospitality marketing & management
187
Journal of travel and tourism marketing
180
Cogent business & management
178
Journal of business ethics : JOBE
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NBER working paper series
140
Working paper / National Bureau of Economic Research, Inc.
136
International journal of human resource management
127
Journal of managerial psychology
121
Journal of economic behavior & organization : JEBO
119
Tourism management perspectives : TMP
119
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
116
SpringerLink / Bücher
116
NBER Working Paper
113
International journal of happiness and development
111
Journal of business and psychology
110
Journal of career development
105
Services marketing quarterly
104
Journal of air transport management
101
Journal of Asian finance, economics and business : JAFEB
100
Journal of service research : JSR
95
Psychology & marketing
95
Service business
94
The TQM journal : the international review of organizational improvement
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Employee relations
92
Asia Pacific journal of marketing and logistics
90
GLO discussion paper
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ECONIS (ZBW)
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91
The effects of relational benefits on customers' perception of favorable inequity, affective commitment, and repurchase intention in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
2
,
pp. 227-244
Persistent link: https://www.econbiz.de/10003852939
Saved in:
92
The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup
;
Ryu, Kisang
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
Saved in:
93
Country club members' perceptions of value, image congruence, and switching costs : an exploratory study of country club members' loyalty
Back, Ki-joon
;
Lee, Jin-soo
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 528-546
Persistent link: https://www.econbiz.de/10003903187
Saved in:
94
The use of acceptable customer waiting times for capacity management in a multistage restaurant
Hwang, Johye
;
Lambert, Carolyn U.
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 547-561
Persistent link: https://www.econbiz.de/10003903196
Saved in:
95
Relationships among experiential marketing, experiential value, and customer satisfaction
Yuan, Yi-Hua Erin
;
Wu, Chihkang Kenny
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
3
,
pp. 387-410
Persistent link: https://www.econbiz.de/10003747993
Saved in:
96
Tourists' satisfaction judgments : an investigation of emotion, equity, and attribution
Chang, Jui Chi
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 108-134
Persistent link: https://www.econbiz.de/10003661367
Saved in:
97
The snap-happy tourist : the effects of photographing behavior on tourists’ happiness
Gillet, Sarah
;
Schmitz, Paulina
;
Mitas, Ondrej
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
1
,
pp. 37-57
Persistent link: https://www.econbiz.de/10011430451
Saved in:
98
Impact of job burnout on satisfaction and turnover intention : do generational differences matter?
Lu, Allan Cheng Chieh
;
Gursoy, Dogan
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
2
,
pp. 210-235
Persistent link: https://www.econbiz.de/10011434636
Saved in:
99
The affective and dispositional consequences of organizational citizenship behavior : a cross-cultural study
Ma, Emily
;
Qu, Hailin
;
Wilson, Marie
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
4
,
pp. 399-431
Persistent link: https://www.econbiz.de/10011494473
Saved in:
100
Moving beyond subjective well-being : a tourism critique
Filep, Sebastian
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
2
,
pp. 266-274
Persistent link: https://www.econbiz.de/10010358983
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