Tourists' satisfaction judgments : an investigation of emotion, equity, and attribution
Jui Chi Chang
| Year of publication: |
2008
|
|---|---|
| Authors: | Chang, Jui Chi |
| Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1096-3480, ZDB-ID 2415089-7. - Vol. 32.2008, 1, p. 108-134
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| Subject: | Tourismuswirtschaft | Tourism industry | Pauschaltourismus | Package tour | Beziehungsmarketing | Relationship marketing | Interkulturelles Management | Cross-cultural management | Kundenzufriedenheit | Customer satisfaction | Befragung | Interview | Taiwan |
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