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~isPartOf:"Journal of hospitality marketing & management"
~language:"eng"
~language:"hun"
~language:"rus"
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Search: subject:"experience"
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Beziehungsmarketing
114
Relationship marketing
114
Consumer behaviour
93
Konsumentenverhalten
93
Customer satisfaction
79
Kundenzufriedenheit
79
Dienstleistungsqualität
68
Service quality
68
Hotel industry
48
Hotellerie
48
Gastronomie
30
Restaurant industry
30
Brand management
21
Markenführung
21
Brand image
20
Markenimage
20
Viral marketing
17
Virales Marketing
17
Emotion
16
Holiday behaviour
16
Urlaubsverhalten
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Hospitality industry
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Social web
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customer loyalty
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loyalty
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Event marketing
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Event-Marketing
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Hospital
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Krankenhaus
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satisfaction
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Vertrauen
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Brand
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service quality
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Mavondo, Felix
5
Ramkissoon, Haywantee
5
Tanford, Sarah
5
Okumus, Fevzi
4
Dewnarain, Senika
3
Han, Heesup
3
Hsu, Hsuan
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Jin, Naehyun Paul
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Lee, Seonjeong
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Line, Nathaniel D.
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Mattila, Anna S.
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O'Connor, Peter
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Assaker, Guy
2
Baloglu, Seyhmus
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Bilgihan, Anil
2
Bowden, Jana
2
Busser, James A.
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Cobanoglu, Cihan
2
Gil Saura, Irene
2
Goh, Ben
2
Gursoy, Dogan
2
Hsu, Cathy H. C.
2
Huang, Songshan
2
Kim, Mi Ran
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Kim, Min-Seong
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Kwun, David Joon-wuk
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Lehto, Xinran Y.
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Li, Minglong
2
Lim, Weng Marc
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Liu, Chih-Hsing
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Mostafa Rasoolimanesh, S.
2
Prentice, Catherine
2
Qu, Hailin
2
Raab, Carola
2
Shulga, Lenna V.
2
Tang, Liang
2
Van Niekerk, Mathilda
2
Walls, Andrew
2
Wang, Youcheng
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Published in...
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Journal of hospitality marketing & management
Journal of business research : JBR
762
Journal of retailing and consumer services
682
Industrial marketing management : the international journal for industrial and high-tech firms
411
International journal of hospitality management
357
The journal of services marketing
245
Tourism management : research, policies, practice
240
Journal of travel and tourism marketing
209
The service industries journal
203
The journal of business & industrial marketing
194
International journal of contemporary hospitality management
187
Journal of the Academy of Marketing Science
173
Journal of strategic marketing
170
International journal of electronic customer relationship management : IJECRM
141
Journal of marketing
131
Cogent business & management
126
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
126
Asia Pacific journal of marketing and logistics
125
Journal of service research : JSR
125
Journal of service management
122
Psychology & marketing
122
The journal of brand management : an international journal
120
The journal of product & brand management
118
Tourism management perspectives : TMP
113
Journal of retailing
112
European journal of marketing : EJM
105
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
105
Marketing intelligence & planning
104
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Journal of marketing management : MM
96
Services marketing quarterly
96
Service business
91
Technological forecasting & social change : an international journal
90
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
88
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
87
The international journal of bank marketing : IJBM
86
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
85
IZA Discussion Papers
79
International journal of retail & distribution management
78
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ECONIS (ZBW)
158
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1
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158
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1
Online tourism experiences : exploring digital and human dimensions in in-remote destination visits
Pasquinelli, Cecilia
;
Trunfio, Mariapina
;
Punziano, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 385-409
Persistent link: https://www.econbiz.de/10014281018
Saved in:
2
Customer delight, engagement,
experience
, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
3
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
4
Facing the era of smartness : delivering excellent smart hospitality experiences through cloud computing
Hsu, Hsuan
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 333-359
Persistent link: https://www.econbiz.de/10014511809
Saved in:
5
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
6
Improved or decreased? : customer
experience
with self-service technology versus human service in hotels in China
Liu, Chun
;
Hung, Kam
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 176-204
Persistent link: https://www.econbiz.de/10012821092
Saved in:
7
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
8
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
9
Effects of service providers' self-disclosure on booking platforms on consumers' trust, hesitation, and booking intentions : moderating role of social media influencers
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 470-498
Persistent link: https://www.econbiz.de/10014511821
Saved in:
10
The impact of hotel servicescape on customer mindfulness and brand
experience
: the moderating role of length of stay
Haobin, Ye Ben
;
Huiyue, Ye
;
Peng, Li
;
Fong, Lawrence …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 592-610
Persistent link: https://www.econbiz.de/10012549287
Saved in:
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