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~isPartOf:"Journal of hospitality marketing & management"
~language:"eng"
~person:"DiPietro, Robin B."
~person:"Law, Rob"
~person:"Liu, Chih-Hsing"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
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Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Kundenzufriedenheit
5
Arbeitszufriedenheit
3
E-commerce
3
Electronic Commerce
3
Gastronomie
3
Hotel industry
3
Hotellerie
3
Job satisfaction
3
Restaurant industry
3
Beziehungsmarketing
2
Brand image
2
Brand management
2
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2
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2
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satisfaction
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service innovation
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Aufsatz in Zeitschrift
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DiPietro, Robin B.
Law, Rob
Liu, Chih-Hsing
Gursoy, Dogan
18
Nunkoo, Robin
12
Okumus, Fevzi
11
Ramkissoon, Haywantee
11
Kim, Peter Beomcheol
9
Law, Chun Hung Roberts
9
Prayag, Girish
9
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7
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7
Khoo-Lattimore, Catheryn
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6
Altinay, Levent
5
Bai, Billy
5
Baloglu, Seyhmus
5
Chen, Brendan T.
5
Chi, Christina G.
5
Hancer, Murat
5
Kim, Mi Ran
5
Köseoglu, Mehmet Ali
5
Lehto, Xinran Y.
5
Mavondo, Felix
5
Raab, Carola
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Zhang, Lu
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4
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4
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4
Huang, Songshan
4
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4
Lee, Seonjeong
4
Lim, Weng Marc
4
Line, Nathaniel D.
4
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4
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Journal of hospitality marketing & management
International journal of hospitality management
38
Journal of travel and tourism marketing
31
Tourism management : research, policies, practice
15
International journal of contemporary hospitality management
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of retailing and consumer services
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Journal of air transport management
4
Tourism management perspectives : TMP
3
International journal of human resource management
2
The service industries journal
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism review
2
Asia Pacific journal of marketing and logistics
1
Asian business & management
1
Entrepreneurship research journal : ERJ
1
International entrepreneurship and management journal
1
International journal of process management and benchmarking : IJPMB
1
International journal of services technology and management
1
Journal of Asia Pacific business
1
Journal of destination marketing & management
1
Journal of electronic commerce research : JECR
1
Journal of hospitality and tourism insights
1
Journal of management & organization : JMO
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Management decision
1
The Cornell hospitality quarterly
1
The TQM journal : the international review of organizational improvement
1
The international journal of management education
1
Total quality management & business excellence
1
Tourism and hospitality research : THR
1
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ECONIS (ZBW)
15
Showing
1
-
10
of
15
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Developing customer-based brand equity from both employee and customer perspectives
Liu, Chih-Hsing
;
Lin, Wen-Pei
;
Lu, Yu-Hung
;
Huang, Yi-Jhan
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 285-316
Persistent link: https://www.econbiz.de/10014281014
Saved in:
2
Influence of customer value mind-set on affective and behavioral service outcomes : role of the scope and scale of service offerings at various touchpoints
Jin, Dan
;
DiPietro, Robin B.
;
Kim, Kawon Kathy
;
Meng, Fang
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 340-362
Persistent link: https://www.econbiz.de/10014281016
Saved in:
3
Antecedents and consequences of new technology application behavior on word of mouth : the moderating roles of perceived interactivity
Liu, Chih-Hsing
;
Horng, Jeou-Shyan
;
Chou, Sheng-Fang
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 872-898
Persistent link: https://www.econbiz.de/10013357143
Saved in:
4
Impact of cultural contact on satisfaction and attachment : mediating roles of creative experiences and cultural memories
Li, Yong-Quan
;
Liu, Chih-Hsing
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 221-245
Persistent link: https://www.econbiz.de/10012256130
Saved in:
5
The impact of customer controllability and service recovery type on customer satisfaction and consequent behavior intentions
Jin, Dan
;
DiPietro, Robin B.
;
Fan, Alei
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10012256118
Saved in:
6
A new path for building hotel brand equity : the impacts of technological competence and service innovation implementation through perceived value and trust
Ruan, Wen-Qi
;
Zhang, Shu-Ning
;
Liu, Chih-Hsing
;
Li, …
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 911-933
Persistent link: https://www.econbiz.de/10012384380
Saved in:
7
Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.
;
Moreo, Andrew
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
Saved in:
8
Impacts of social capital and knowledge acquisition on service innovation : an integrated empirical analysis of the role of shared values
Huang, Chiung-En
;
Liu, Chih-Hsing
- In:
Journal of hospitality marketing & management
28
(
2019
)
5
,
pp. 645-664
Persistent link: https://www.econbiz.de/10012176679
Saved in:
9
Effects of social perceptions and organizational commitment on restaurant performance
Bufquin, Diego
;
DiPietro, Robin B.
;
Park, Jeong-Yeol
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 752-769
Persistent link: https://www.econbiz.de/10011784024
Saved in:
10
Pay more for Mclocal? : examining motivators for willingness to pay for local food in a chain restaurant setting
Frash, Robert E. <Jr.>
;
DiPietro, Robin B.
;
Smith, Wayne S.
- In:
Journal of hospitality marketing & management
24
(
2015
)
3/4
,
pp. 411-434
Persistent link: https://www.econbiz.de/10011292832
Saved in:
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