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~isPartOf:"Journal of hospitality marketing & management"
~language:"eng"
~subject:"Consumer behaviour"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
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Consumer behaviour
Kundenzufriedenheit
Konsumentenverhalten
243
Hotel industry
197
Hotellerie
197
Customer satisfaction
153
Dienstleistungsqualität
136
Service quality
136
Beziehungsmarketing
114
Relationship marketing
114
Holiday behaviour
89
Urlaubsverhalten
89
Gastronomie
79
Restaurant industry
79
Hospitality industry
66
Gastgewerbe
65
Tourism
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Tourismus
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Tourism marketing
57
Tourismusmarketing
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Tourism industry
49
Tourismuswirtschaft
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Arbeitszufriedenheit
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Job satisfaction
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Viral marketing
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Virales Marketing
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Internet marketing
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Online-Marketing
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Brand image
42
Markenimage
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Markenführung
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Han, Heesup
7
Ramkissoon, Haywantee
7
Mattila, Anna S.
6
Cobanoglu, Cihan
5
Mavondo, Felix
5
Prayag, Girish
5
Tanford, Sarah
5
Baloglu, Seyhmus
4
DiPietro, Robin B.
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Goh, Ben
4
Lee, Seonjeong
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Lehto, Xinran Y.
4
Lim, Weng Marc
4
Line, Nathaniel D.
4
Assaker, Guy
3
Bai, Billy
3
Bilgihan, Anil
3
Dewnarain, Senika
3
Ekinci, Yuksel
3
Erdem, Mehmet
3
Gursoy, Dogan
3
Hanks, Lydia
3
Huang, Songshan
3
Jin, Naehyun Paul
3
Kim, Mi Ran
3
Kim, Peter Beomcheol
3
Liu, Chih-Hsing
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Miao, Li
3
Nunkoo, Robin
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Park, Jeong-Yeol
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Qu, Hailin
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Raab, Carola
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Yuan, Jingxue
3
Zhang, Lu
3
Akhtar, Nadeem
2
Ali, Faizan
2
Alrawadieh, Zaid
2
Amin, Muslim
2
Behnke, Carl
2
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Consumer Behavior in Tourism Symposium <2011, Bruneck>
1
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Journal of hospitality marketing & management
Journal of business research : JBR
2,039
Journal of retailing and consumer services
2,030
International journal of hospitality management
894
International journal of consumer studies
762
Psychology & marketing
682
Journal of consumer research : JCR ; an interdisciplinary bimonthly
589
Asia Pacific journal of marketing and logistics
429
Tourism management : research, policies, practice
405
The journal of product & brand management
395
Journal of travel and tourism marketing
390
European journal of marketing : EJM
374
Journal of marketing research : JMR
368
The journal of brand management : an international journal
356
The journal of services marketing
349
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
345
Management science : journal of the Institute for Operations Research and the Management Sciences
342
Journal of marketing management : MM
340
Journal of retailing
333
International journal of contemporary hospitality management
324
Journal of international consumer marketing
317
Journal of marketing
315
The service industries journal
314
Cogent business & management
313
Journal of the Academy of Marketing Science
312
Marketing letters : a journal of research in marketing
308
Journal of consumer behaviour : an international research review
306
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
304
International journal of retail & distribution management
302
Journal of marketing communications
298
The journal of consumer marketing
291
Journal of fashion marketing and management
290
The international review of retail, distribution and consumer research
283
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
280
Technological forecasting & social change : an international journal
276
Journal of business ethics : JOBE
273
Marketing intelligence & planning
256
Journal of economic psychology : research in economic psychology and behavioral economics
255
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
253
Food policy : economics planning and politics of food and agriculture
241
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ECONIS (ZBW)
305
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1
Effects of service providers' self-disclosure on booking platforms on consumers' trust, hesitation, and booking intentions : moderating role of social media influencers
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 470-498
Persistent link: https://www.econbiz.de/10014511821
Saved in:
2
From screen to service : how corporate social responsibility messages on social media shape hotel consumer advocacy
Ahmad, Naveed
;
Ahmad, Aqeel
;
Lewandowska, Anna
;
Han, Heesup
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 384-413
Persistent link: https://www.econbiz.de/10014511811
Saved in:
3
Is the information on green hotel websites aligned with the drivers affecting customers' intention to visit green hotels? : a mixed-methods approach
Ray, Arghya
;
Sachdeva, Itisha
;
Rana, Nripendra P.
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014438598
Saved in:
4
Reexamination of consumers' willingness to stay at green hotels : rethinking the role of social identity theory, value-belief-norm theory, and theory of planned behavior
Wang, Lei
;
Wong, Philip Pong Weng
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 547-581
Persistent link: https://www.econbiz.de/10014511830
Saved in:
5
Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
6
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
7
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
8
Who's asking? : social platform and research sponsors' identity biases in guests' hospitality experience-reviews : a case study of Spanish hotels
Woodside, Arch G.
;
Bernal, Pedro Mir
;
Garraza, Teresa Sabada
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 233-250
Persistent link: https://www.econbiz.de/10014511803
Saved in:
9
Antecedents of proactive customer service performance in hospitality : a meta-analysis
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 505-529
Persistent link: https://www.econbiz.de/10014281028
Saved in:
10
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
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