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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Automatisierte Produktion"
~subject:"Labour market"
~subject:"Service quality"
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Automatisierte Produktion
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Consumer behaviour
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Journal of hospitality marketing & management
International journal of hospitality management
21
Discussion paper series / IZA
10
Technological forecasting & social change : an international journal
9
IZA Discussion Paper
8
International journal of production research
8
Journal of service management
8
Journal of business research : JBR
7
Journal of retailing and consumer services
7
Journal of service research
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NBER working paper series
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GLO discussion paper
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Economics letters
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Service business
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The service industries journal
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CESifo working papers
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Discussion papers / CEPR
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Electronic markets : EM ; the international journal of electronic commerce and business media
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IWH-Diskussionspapiere
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International journal of contemporary hospitality management
4
Journal of service theory and practice
4
Tourism management perspectives : TMP
4
IAB discussion paper : Beiträge zum wissenschaftlichen Dialog aus dem Institut für Arbeitsmarkt- und Berufsforschung
3
IED working papers
3
JRC working papers series on labour, education and technology
3
Journal of travel and tourism marketing
3
MIT Department of Economics Working Paper
3
Massachusetts Institute of Technology Department of Economics working paper series : working paper
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NBER Working Paper
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Psychology & marketing
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RIETI discussion paper
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Springer eBook Collection
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The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
3
The journal of services marketing
3
Tourism management : research, policies, practice
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Working paper / National Bureau of Economic Research, Inc.
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Working papers / U.S. Census Bureau, Center for Economic Studies
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Accounting horizons : a quarterly publication of the American Accounting Association
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Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
2
A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen
;
Eugene Cheng-xi Aw
;
Cheng, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
Saved in:
3
The mechanism of value cocreation in robotic services : customer inspiration from robotic service novelty
Xie, Lishan
;
Liu, Xin
;
Li, Dongmei
- In:
Journal of hospitality marketing & management
31
(
2022
)
8
,
pp. 962-983
Persistent link: https://www.econbiz.de/10013459481
Saved in:
4
Enhancing hospitality experience with service robots : the mediating role of rapport building
Qiu, Hailian
;
Li, Minglong
;
Shua, Boyang
;
Bai, Billy
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 247-268
Persistent link: https://www.econbiz.de/10012256132
Saved in:
5
Antecedents of customers' acceptance of artificially intelligent robotic device use in hospitality services
Lin, Hongxia
;
Chi, Oscar Hengxuan
;
Gursoy, Dogan
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 530-549
Persistent link: https://www.econbiz.de/10012256150
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