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~isPartOf:"Journal of internet commerce"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
208
Konsumentenverhalten
208
Social Web
188
Social web
188
Internet marketing
153
Online-Marketing
152
Online retailing
131
Online-Handel
131
E-commerce
126
Electronic Commerce
126
Viral marketing
77
Virales Marketing
77
Website
76
Tourism
68
Tourismus
67
Internet
56
Beziehungsmarketing
55
Relationship marketing
55
Holiday behaviour
52
Urlaubsverhalten
52
Kundenzufriedenheit
50
Tourism marketing
50
Tourismusmarketing
50
Social media
48
Brand management
40
Confidence
40
Markenführung
40
Vertrauen
40
Hotel industry
39
Hotellerie
39
Tourism industry
38
Tourismuswirtschaft
38
USA
38
United States
38
Dienstleistungsqualität
33
Service quality
33
Innovation adoption
31
Innovationsakzeptanz
31
Brand image
30
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Ahmad, Asad
2
Khan, Mohammed Naved
2
Tetteh, Joseph Emmanuel
2
Abdullah, A. B. M.
1
Abubakar, A. Mohammed
1
Aiyub, Asheefa Shaheen
1
Alam, Ansari Sarwar
1
Alguezaui, Salma
1
Awan, Mahmood A.
1
Balaji, M. S.
1
Behravesh, Elaheh
1
Bhatnagar, Amit
1
Bose, Indranil
1
Bradley, Graham L.
1
Chandy, Jacob John Chiremel
1
Changchit, Chuleeporn
1
Che Ruhana Isa
1
Chen, Ching-fu
1
Chi, Ting
1
Chung, Namho
1
Clow, Kenneth E.
1
Cole, Shu Tian
1
Dhaigude, Soma Amol
1
Dibb, Sally
1
Duarte, Paulo
1
Dutta, Tanusree
1
Elliott, Kevin M.
1
Fathima, Arshiya
1
Filieri, Raffaele
1
Fong, Davis Ka Chio
1
Gajjar, Hasmukh
1
Gao, Baojun
1
Gao, Huicai
1
Geetha, M.
1
Ghazali Musa
1
Ghose, Sanjoy
1
Haizel-Commeh, John
1
Hao, Jin-Xing
1
Haug, James C.
1
Ho, Han Chiang
1
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Journal of internet commerce
Tourism management : research, policies, practice
Journal of retailing and consumer services
121
Journal of business research : JBR
45
International journal of electronic marketing and retailing : IJEMR
33
International journal of hospitality management
31
International journal of business information systems : IJBIS
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
24
International journal of electronic customer relationship management : IJECRM
22
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Asia Pacific journal of marketing and logistics
21
Cogent business & management
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of e-business research : an official publication of the Information Resources Management Association
21
Journal of electronic commerce research : JECR
20
The service industries journal
20
Journal of travel and tourism marketing
18
Journal of hospitality marketing & management
17
Information systems and e-business management : ISeB
15
Psychology & marketing
15
Service business
15
Services marketing quarterly
15
The journal of services marketing
15
International journal of contemporary hospitality management
14
Journal of strategic marketing
14
The international journal of bank marketing : IJBM
14
International journal of electronic business
13
International journal of retail and distribution management
13
The TQM journal : the international review of organizational improvement
13
Electronic commerce research and applications
12
International journal of internet marketing and advertising : IJIMA
12
International journal of quality & reliability management
12
International journal of quality and service sciences
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
International journal of bank marketing
11
International journal of retail & distribution management
11
Electronic commerce research
10
Journal of Asian finance, economics and business : JAFEB
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of marketing management : MM
10
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ECONIS (ZBW)
50
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1
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
2
Relationship of the theory of consumption values and flow with online brand experience : a study of young consumers
Fathima, Arshiya
;
Khan, Adil
;
Alam, Ansari Sarwar
- In:
Journal of internet commerce
22
(
2023
)
4
,
pp. 509-537
Persistent link: https://www.econbiz.de/10014372872
Saved in:
3
Dark personalities and online reviews : a textual content analysis of review generation, consumption and distribution
Yousaf, Salman
;
Kim, Jong Min
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014304482
Saved in:
4
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction : applying an aspect extraction approach to online reviews
Shin, Seunghun
;
Nicolau, Juan Luis
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271648
Saved in:
5
Logistics service quality in online shopping : a bibliometric analysis
Dhaigude, Soma Amol
;
Mohan, Bijuna C.
- In:
Journal of internet commerce
22
(
2023
)
1
,
pp. 157-188
Persistent link: https://www.econbiz.de/10013547784
Saved in:
6
The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar
;
Duarte, Paulo
;
Silva, Susana C.
; …
- In:
Journal of internet commerce
22
(
2023
)
2
,
pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
Saved in:
7
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
8
Exploring the impact of personalized management responses on tourists' satisfaction : a topic matching perspective
Zhang, Xiaowei
;
Qiao, Shuchen
;
Yang, Yang
;
Zhang, Ziqiong
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137766
Saved in:
9
The gender effect on consumer attitudes toward payment methods : the case of online Chinese customers
Ho, Han Chiang
;
Awan, Mahmood A.
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 141-169
Persistent link: https://www.econbiz.de/10012179573
Saved in:
10
Online promotions and hedonic motives as moderators in the relationship between e-impulsive buying tendency and customer satisfaction : evidence from India
Madhu, Sumetha
;
Soundararajan, Vasanthi
;
Parayitam, …
- In:
Journal of internet commerce
22
(
2023
)
3
,
pp. 395-431
Persistent link: https://www.econbiz.de/10014320493
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