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~isPartOf:"Journal of marketing management : MM"
~subject:"Business process management"
~subject:"Relationship marketing"
~subject:"Service quality"
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Business process management
Relationship marketing
Service quality
Online retailing
19
Online-Handel
19
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
6
Kundenzufriedenheit
6
E-commerce
4
Electronic Commerce
4
Großbritannien
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United Kingdom
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Beziehungsmarketing
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Confidence
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Internet marketing
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Online-Marketing
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Vertrauen
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e-commerce
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Dienstleistungsqualität
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Digitalisierung
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Digitization
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Einzelhandel
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Information provision
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Informationsversorgung
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Retail trade
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Social Web
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Social web
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Structural equation model
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Strukturgleichungsmodell
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Piercy, Niall
2
Christodoulides, George
1
Cui, Geng
1
Fillis, Ian
1
Fulford, Heather
1
Lu, Xiaoming
1
Mackey, Craig
1
Michaelidou, Nina
1
Rafiq, Mohammed
1
Wang, Yanan
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Journal of marketing management : MM
Journal of retailing and consumer services
106
Journal of business research : JBR
44
International journal of electronic marketing and retailing : IJEMR
30
Journal of internet commerce
23
International journal of business information systems : IJBIS
20
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
International journal of retail & distribution management
18
International journal of retail and distribution management
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
17
Electronic commerce research
16
International journal of electronic customer relationship management : IJECRM
16
International journal of internet marketing and advertising : IJIMA
16
Journal of retailing
15
Asia Pacific journal of marketing and logistics
14
International journal of electronic commerce : IJEC
14
International journal of hospitality management
14
The service industries journal
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
13
Cogent business & management
12
Journal of electronic commerce research : JECR
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of strategic marketing
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
The international review of retail, distribution and consumer research
10
Information systems research : ISR
9
International journal of technology marketing : IJTMkt
9
The journal of services marketing
9
Electronic commerce research and applications
8
International journal of electronic business : IJEB
8
International journal of production economics
8
Journal of management information systems : JMIS
8
Service business
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Tourism management : research, policies, practice
8
Transportation research / E : an international journal
8
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
7
International journal of production research
7
Journal of the Academy of Marketing Science
7
Marketing intelligence & planning
7
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ECONIS (ZBW)
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1
Moving beyond fan typologies : the impact of social integration on team loyalty in football
Fillis, Ian
;
Mackey, Craig
- In:
Journal of marketing management : MM
30
(
2014
)
3/4
,
pp. 364-382
Persistent link: https://www.econbiz.de/10010345667
Saved in:
2
Online service quality : content and process of analysis
Piercy, Niall
- In:
Journal of marketing management : MM
30
(
2014
)
7/8
,
pp. 747-785
Persistent link: https://www.econbiz.de/10010375796
Saved in:
3
Measuring internet retail service quality using E-S-QUAL
Rafiq, Mohammed
;
Lu, Xiaoming
;
Fulford, Heather
- In:
Journal of marketing management : MM
28
(
2012
)
9/10
,
pp. 1159-1173
Persistent link: https://www.econbiz.de/10009615204
Saved in:
4
Shopping motives as antecedents of e-satisfaction and e-loyalty
Christodoulides, George
;
Michaelidou, Nina
- In:
Journal of marketing management : MM
27
(
2011
)
1/2
,
pp. 181-197
Persistent link: https://www.econbiz.de/10008841663
Saved in:
5
Consumers' SKU choices in an online supermarket: a latent class approach
Cui, Geng
;
Wang, Yanan
- In:
Journal of marketing management : MM
26
(
2010
)
5/6
,
pp. 495-514
Persistent link: https://www.econbiz.de/10003995632
Saved in:
6
Positive management of marketing-operations relationship : the case of an internet retail SME
Piercy, Niall
- In:
Journal of marketing management : MM
25
(
2009
)
5/6
,
pp. 551-570
Persistent link: https://www.econbiz.de/10003874167
Saved in:
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