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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Customer satisfaction"
~subject:"Vertriebsweg"
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Search: subject_exact:"Einzelhandel"
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Customer satisfaction
Vertriebsweg
Einzelhandel
680
Retail trade
680
Consumer behaviour
474
Konsumentenverhalten
474
Beziehungsmarketing
186
Relationship marketing
186
Online retailing
125
Online-Handel
125
Kundenzufriedenheit
87
Brand management
72
Markenführung
72
Dienstleistungsqualität
71
Distribution channel
71
Service quality
71
E-commerce
70
Electronic Commerce
70
Retailing
59
Retail
54
Brand image
45
Markenimage
45
Brand
43
Markenartikel
43
Food retailing
40
Ladengestaltung
40
Lebensmitteleinzelhandel
40
Store design
40
Lieferkette
39
Supply chain
39
Handelsmarke
38
Store brand
38
Preismanagement
32
Pricing strategy
32
Emotion
28
Internet marketing
26
Online-Marketing
26
USA
26
United States
26
Sales promotion
25
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113
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1
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150
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1
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151
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151
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2
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2
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1
Collection of articles of several authors
1
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1
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1
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English
151
Author
All
Yan, Ruiliang
5
Lombart, Cindy
4
Pei, Zhi
4
Frasquet Deltoro, Marta
3
Heydari, Jafar
3
Ieva, Marco
3
Louis, Didier
3
Mortimer, Gary
3
Baier, Daniel
2
Davari, Arezoo
2
Dwivedi, Yogesh Kumar
2
Fazal-e-Hasan, Syed
2
Iyer, Pramod
2
Jebarajakirthy, Charles
2
Molinillo, Sebastian
2
Pantano, Eleonora
2
Quach, Sara
2
Roggeveen, Anne L.
2
Sands, Sean
2
Scarpi, Daniele
2
Thaichon, Park
2
Toufaily, Elissar
2
Ziliani, Cristina
2
Acheampong, Audrey
1
Adeola, Ogechi
1
Aguilar-Illescas, Rocío
1
Ahmad, Farooq
1
Ahmadi, Hormoz
1
Ahmed, Waqas
1
Ahrholdt, Dennis C.
1
Akram, Muhammad Shakaib
1
Akter, Shahriar
1
Al Khateeb, Amr
1
Alaei, Amir Mohammad
1
Alexander, M. Wayne
1
Alnawas, Ibrahim
1
Alves, Helena
1
Anaya-Sánchez, Rafael
1
Andersson, Pernille K.
1
Anninou, Ioanna
1
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
Journal of retailing
50
Journal of business research : JBR
37
International journal of production economics
33
International journal of retail & distribution management
33
The international review of retail, distribution and consumer research
32
European journal of operational research : EJOR
29
International journal of retail and distribution management
23
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Transportation research / E : an international journal
17
International journal of production research
15
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
15
International journal of electronic marketing and retailing : IJEMR
14
The journal of services marketing
12
Journal of marketing channels : ... distribution systems, strategy, and management
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Journal of strategic marketing
9
Omega : the international journal of management science
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Production and operations management : the flagship research journal of the Production and Operations Management Society
9
Journal of service management
8
Manufacturing & service operations management : M & SOM
8
Marketing intelligence & planning
8
Psychology & marketing
8
Service business
8
SpringerLink / Bücher
8
Cogent business & management
7
International journal of electronic commerce : IJEC
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
7
Journal of marketing
7
Asia Pacific journal of marketing and logistics
6
Handbuch Multi-Channel-Marketing
6
IEEE transactions on engineering management : EM
6
Journal of fashion marketing and management
6
Journal of marketing management : MM
6
The service industries journal
6
European retail research
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of Indian culture and business management
5
International journal of consumer studies
5
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ECONIS (ZBW)
151
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1
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
2
Examining bargaining power in the distribution channel under possible price pass-through behaviors of retailers
Matsumoto, Tomoki
;
Kamai, Tomohito
;
Kanazawa, Yuichiro
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460849
Saved in:
3
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
4
The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha
;
Park, Kwangsoo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
Saved in:
5
The strategic value of buy online and pick up from store service to the dual channel coordination
Pei, Zhi
;
Ghose, Sanjoy
;
Yan, Ruiliang
;
Zhou, Steve Bin
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014462194
Saved in:
6
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
7
The effect of exclusive distribution on the sales of ready-made meals in online retail
Kim, Nayeong
;
Lee, Dongmin
;
Cho, Seonghwan
;
Moon, Junghoon
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014373273
Saved in:
8
On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior : moderating role of customer intimacy
Garrouch, Karim
;
Ghali, Zohra
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014363976
Saved in:
9
Understanding the usability of retail fashion brand chatbots : evidence from customer expectations and experiences
Aslam, Usman
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364467
Saved in:
10
Channel coordination under retailer's (sub)conscious preferences of loss aversion and fairness
Li, Yadong
;
Guan, Zhenzhong
;
Ren, Jianbiao
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014364486
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