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~isPartOf:"Journal of retailing"
~subject:"Konsumentenverhalten"
~subject:"Retailing"
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Search: subject:"Management"
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Konsumentenverhalten
Retailing
Einzelhandel
124
Retail trade
124
Consumer behaviour
123
Beziehungsmarketing
103
Relationship marketing
103
Brand management
51
Markenführung
51
Distribution channel
39
Vertriebsweg
39
Customer satisfaction
34
Kundenzufriedenheit
34
Marketing management
30
Marketingmanagement
30
Online retailing
26
Dienstleistungsqualität
25
Online-Handel
25
Service quality
25
Brand
22
Lieferantenmanagement
21
Supplier relationship management
21
E-commerce
20
Electronic Commerce
20
Markenartikel
20
Brand image
18
Markenimage
18
Customer service
17
Kundenservice
17
Salespeople
17
Verkaufspersonal
17
Beschwerdemanagement
15
Complaint management
15
Ladengestaltung
15
Lieferkette
15
Store design
15
Supply chain
15
Category Management
14
Category management
14
Handelsmarke
14
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Undetermined
83
Type of publication
All
Article
126
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
128
Aufsatz in Zeitschrift
128
Aufsatzsammlung
2
Collection of articles of several authors
2
Sammelwerk
2
Language
All
English
128
Author
All
Grewal, Dhruv
8
Nordfält, Jens
5
Roggeveen, Anne L.
5
Campo, Katia
3
Ma, Yu
3
Mantrala, Murali K.
3
Noble, Stephanie M.
3
Ruyter, Ko de
3
Shankar, Venkatesh
3
Wang, Jeff Jianfeng
3
Ahlbom, Carl-Philip
2
Bearden, William O.
2
Blut, Markus
2
Breugelmans, Els
2
Calantone, Roger J.
2
Dass, Mayukh
2
Evanschitzky, Heiner
2
Gangwar, Manish
2
Gauri, Dinesh Kumar
2
Gustafsson, Anders
2
Harris, Lloyd C.
2
Hult, G. Tomas M.
2
Joy, Annamma
2
Lamey, Lien
2
McColl-Kennedy, Janet R.
2
Melis, Kristina
2
Mittal, Vikas
2
Namin, Aidin
2
Neslin, Scott A.
2
Oppewal, Harmen
2
Patrick, Vanessa M.
2
Patterson, Paul G.
2
Reinartz, Werner J.
2
Rudolph, Thomas
2
Schweiger, Elisa B.
2
Seetharaman, Seethu
2
Sethuraman, Raj
2
Soysal, Gonca
2
Tsiros, Michael
2
Verhoef, Peter C.
2
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Published in...
All
Journal of retailing
Journal of business research : JBR
823
Journal of retailing and consumer services
786
International journal of hospitality management
309
The journal of product & brand management
309
The journal of brand management : an international journal
292
Psychology & marketing
196
Asia Pacific journal of marketing and logistics
179
The journal of services marketing
160
Journal of business ethics : JOBE
155
European journal of marketing : EJM
150
Journal of the Academy of Marketing Science
142
Journal of travel and tourism marketing
138
Journal of marketing communications
136
Journal of marketing
130
International journal of consumer studies
129
SpringerLink / Bücher
127
Marketing intelligence & planning
122
International journal of contemporary hospitality management
121
Journal of hospitality marketing & management
121
Cogent business & management
115
Journal of marketing management : MM
109
International journal of retail & distribution management
108
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
106
Journal of strategic marketing
106
Industrial marketing management : the international journal for industrial and high-tech firms
104
Management science : journal of the Institute for Operations Research and the Management Sciences
103
Marketing letters : a journal of research in marketing
97
The journal of consumer marketing
96
Tourism management : research, policies, practice
96
The service industries journal
91
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
89
Journal of international consumer marketing
89
The international review of retail, distribution and consumer research
89
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
83
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
83
European journal of operational research : EJOR
82
International journal of internet marketing and advertising : IJIMA
80
Journal of fashion marketing and management
80
Journal of marketing research : JMR
79
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ECONIS (ZBW)
128
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128
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1
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
2
Sustaining shopping momentum in retail malls using real-time messaging
Vakeel, Khadija Ali
;
Fudurić, Morana
;
Viswanathan, Vijay
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 102-114
Persistent link: https://www.econbiz.de/10014283364
Saved in:
3
Sustainable retailing
Vadakkepatt, Gautham G.
;
Winterich, Karen Page
;
Mittal, …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 62-80
Persistent link: https://www.econbiz.de/10012514573
Saved in:
4
Do shoppers choose the same brand on the next trip when facing the same context? : an empirical investigation in FMCG retailing
Koll, Oliver
;
Plank, Andreas
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 576-592
Persistent link: https://www.econbiz.de/10013535711
Saved in:
5
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
6
Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
7
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
8
Cross-channel effects of omnichannel retail marketing strategies : a review of extant data-driven research
Timoumi, Ahmed
;
Gangwar, Manish
;
Mantrala, Murali K.
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 133-151
Persistent link: https://www.econbiz.de/10013207545
Saved in:
9
Spoiled rotten : how and when discontinuation of repetitive and regular delight offers increases customer desire for revenge
Li, Yi
;
Fumagalli, Elena
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 412-431
Persistent link: https://www.econbiz.de/10013426728
Saved in:
10
Automated product recommendations with preference-based explanations
Marchand, André
;
Marx, Paul
- In:
Journal of retailing
96
(
2020
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10012420848
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