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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Bogomolova, Svetlana"
~person:"Söderlund, Magnus"
~type_genre:"Article in journal"
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Consumer behaviour
13
Customer satisfaction
13
Konsumentenverhalten
13
Kundenzufriedenheit
13
Dienstleistungsqualität
9
Service quality
9
Beziehungsmarketing
5
Relationship marketing
5
Arbeitszufriedenheit
3
Customer service
3
Einzelhandel
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Food retailing
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Article in journal
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Bogomolova, Svetlana
Söderlund, Magnus
Prentice, Catherine
25
Park, Jungkun
23
Pantano, Eleonora
22
Dhir, Amandeep
20
Thaichon, Park
20
Septianto, Felix
19
Jebarajakirthy, Charles
16
Paul, Justin
16
Dwivedi, Yogesh Kumar
15
Kaur, Puneet
15
Lombart, Cindy
14
Sarkar, Biswajit
14
Talwar, Shalini
14
Yan, Ruiliang
14
Agag, Gomaa
13
Mortimer, Gary
13
Rana, Nripendra P.
13
Chebat, Jean-Charles
12
Ladhari, Riadh
11
Otterbring, Tobias
11
Sands, Sean
11
Cliquet, Gérard
10
Klaus, Philipp
10
Kuppelwieser, Volker
10
Quach, Sara
10
Souiden, Nizar
10
Baier, Daniel
9
Borges, Adilson
9
Das, Manish
9
Elms, Jonathan
9
Louis, Didier
9
Mou, Jian
9
Phau, Ian
9
Trinh, Giang
9
Abdelmoety, Ziad Hassan
8
Chakraborty, Debarun
8
Duan, Yongrui
8
Finsterwalder, Jörg
8
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Journal of retailing and consumer services
Journal of business research : JBR
6
The international review of retail, distribution and consumer research
5
Australasian marketing journal
4
Psychology & marketing
3
Journal of advertising research
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of service management
2
The journal of consumer marketing
2
European journal of marketing : EJM
1
Health marketing quarterly
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of advertising : the review of marketing communications
1
International journal of market research
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International journal of retail & distribution management
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of marketing management : MM
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Managing service quality : MSQ ; an international journal
1
Nordic journal of business : NJB
1
Technological forecasting & social change : an international journal
1
The European retail digest : the authoritative guide to trends and developments in retailing across Europe
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
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ECONIS (ZBW)
24
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1
Moderator variables in consumer research : a call for caution
Söderlund, Magnus
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303249
Saved in:
2
Service robots with (perceived) theory of mind : an examination of humans' reactions
Söderlund, Magnus
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013364466
Saved in:
3
When service robots look at themselves in the mirror : an examination of the effects of perceptions of robotic self-recognition
Söderlund, Magnus
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209566
Saved in:
4
Behavioural and psychographic characteristics of supermarket catalogue users
Tan, Pei Jie
;
Tanusondjaja, Arry
;
Corsi, Armando
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502679
Saved in:
5
Employee encouragement of self-disclosure in the service encounter and its impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012171941
Saved in:
6
The fallacy of the heavy buyer : exploring purchasing frequencies of fresh fruit and vegetable categories
Anesbury, Zachary William
;
Talbot, Danielle
;
Day, …
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012171853
Saved in:
7
Comparing two supermarket layouts : the effect of a middle aisle on basket size, spend, trip duration and endcap use
Page, Bill
;
Trinh, Giang
;
Bogomolova, Svetlana
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 49-56
Persistent link: https://www.econbiz.de/10011995442
Saved in:
8
Exploring the incidence and antecedents of buying an FMCG brand and UPC for the first time
Bogomolova, Svetlana
;
Anesbury, Zachary
;
Lockshin, …
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 121-129
Persistent link: https://www.econbiz.de/10011980812
Saved in:
9
Assessing the sales effectiveness of differently located endcaps in a supermarket
Tan, Pei Jie
;
Corsi, Armando
;
Cohen, Justin
;
Sharp, Anne
; …
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 200-208
Persistent link: https://www.econbiz.de/10011883199
Saved in:
10
Joking with customers in the service encounter has a negative impact on customer satisfaction : replication and extension
Söderlund, Magnus
;
Oikarinen, Eeva-Liisa
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 55-64
Persistent link: https://www.econbiz.de/10011826035
Saved in:
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