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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Finsterwalder, Jörg"
~person:"Pantano, Eleonora"
~type_genre:"Article in journal"
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Einzelhandel
17
Retail trade
17
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13
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Innovation management
9
Innovationsmanagement
9
Retailing
9
Technology management
6
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Finsterwalder, Jörg
Pantano, Eleonora
Prentice, Catherine
25
Park, Jungkun
23
Dhir, Amandeep
20
Thaichon, Park
20
Septianto, Felix
19
Jebarajakirthy, Charles
16
Paul, Justin
16
Dwivedi, Yogesh Kumar
15
Kaur, Puneet
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Söderlund, Magnus
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Lombart, Cindy
14
Sarkar, Biswajit
14
Talwar, Shalini
14
Yan, Ruiliang
14
Agag, Gomaa
13
Mortimer, Gary
13
Rana, Nripendra P.
13
Chebat, Jean-Charles
12
Ladhari, Riadh
11
Otterbring, Tobias
11
Sands, Sean
11
Cliquet, Gérard
10
Klaus, Philipp
10
Kuppelwieser, Volker
10
Quach, Sara
10
Souiden, Nizar
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Baier, Daniel
9
Bogomolova, Svetlana
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Borges, Adilson
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Das, Manish
9
Elms, Jonathan
9
Louis, Didier
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Mou, Jian
9
Phau, Ian
9
Trinh, Giang
9
Abdelmoety, Ziad Hassan
8
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8
Duan, Yongrui
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Journal of retailing and consumer services
Journal of business research : JBR
10
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Managing service quality : MSQ ; an international journal
3
The journal of services marketing
3
International journal of technology marketing : IJTMkt
2
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
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Journal of marketing management : MM
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Technological forecasting & social change : an international journal
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The service industries journal
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British journal of management
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EuroMed journal of business
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business performance management
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International journal of consumer studies
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International journal of market research
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International journal of retail and distribution management
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Journal of consumer behaviour
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Journal of public policy & marketing
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Journal of service research
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Journal of service theory and practice
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Journal of strategic marketing
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Tourism management : research, policies, practice
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Tourism management perspectives : TMP
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
30
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30
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date (oldest first)
1
Transformative places and the citizenship experience : a dynamic perspective of disasters, transitional servicescapes, and place attachment
Finsterwalder, Jörg
;
Chen, Ning
;
Hall, Colin Michael
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462190
Saved in:
2
Mastering care management strategies to improve retailing : mechanisms, capabilities, impacts and emerging opportunities
Serravalle, Francesca
;
Pantano, Eleonora
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-3
Persistent link: https://www.econbiz.de/10014303154
Saved in:
3
Inclusive or exclusive? : investigating how retail technology can reduce old consumers' barriers to shopping
Pantano, Eleonora
;
Viassone, Milena
;
Boardman, Rosy
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366382
Saved in:
4
A strategic framework for technological innovations in support of the customer experience : a focus on luxury retailers
Pantano, Eleonora
;
Pedeliento, Giuseppe
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209716
Saved in:
5
"Take it or leave it?" : evidence on cultural differences affecting return behaviour for Gen Z
Serravalle, Francesca
;
Vannucci, Virginia
;
Pantano, Eleonora
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209690
Saved in:
6
Shopping centers revisited : the interplay between consumers' spontaneous online communications and retail planning
Pantano, Eleonora
;
Dennis, Charles
;
De Pietro, Michela
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012581925
Saved in:
7
Forecasting artificial intelligence on online customer assistance : evidence from chatbot patents analysis
Pantano, Eleonora
;
Pizzi, Gabriele
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012268978
Saved in:
8
Intentionality and transformative services : wellbeing co-creation and spill-over effects
Finsterwalder, Jörg
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132253
Saved in:
9
Store buildings as tourist attractions : mining retail meaning of store building pictures through a machine learning approach
Pantano, Eleonora
;
Dennis, Charles
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 304-310
Persistent link: https://www.econbiz.de/10012115145
Saved in:
10
Who is innovating? : an exploratory research of digital technologies diffusion in retail industry
Pantano, Eleonora
;
Vannucci, Virginia
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 297-304
Persistent link: https://www.econbiz.de/10012025982
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