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~isPartOf:"Journal of retailing and consumer services"
~person:"Dwivedi, Yogesh Kumar"
~person:"Erkul, Muratcan"
~subject:"Dienstleistungsqualität"
~subject:"Relationship marketing"
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Dienstleistungsqualität
Relationship marketing
Quality management
2
Qualitätsmanagement
2
Service quality
2
Beziehungsmarketing
1
Bibliometrics
1
Bibliometrie
1
Confidence
1
Consumer behaviour
1
Cross-channel retailing
1
Customer satisfaction
1
Distribution channel
1
Einzelhandel
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Multichannel integration quality
1
Multichannel system
1
Outcome confidence
1
Recommendations
1
Retail trade
1
Service outcome
1
Thematic analysis
1
Vertrauen
1
Vertriebsweg
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Viral marketing
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Virales Marketing
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Dwivedi, Yogesh Kumar
Erkul, Muratcan
Akter, Shahriar
1
Al Halbusi, Hussam
1
Aljaberi, Musheer A.
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Andronikidis, Andreas
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Asante, Daniel
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Ifie, Kemefasu
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Kamvysi, Konstantina
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Lee, Li-Hung
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Lunardo, Renaud
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Md Uzir Hossain Uzir
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Nguyen Tuyet-Mai
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Journal of retailing and consumer services
Quality management journal : QMJ
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of Indian culture and business management
1
The international journal of logistics management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
; …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
2
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
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