//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Online services"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
7
Customer satisfaction
7
Digitale Dienste
7
Konsumentenverhalten
7
Kundenzufriedenheit
7
Web-based service
7
Beziehungsmarketing
5
Relationship marketing
5
Service quality
5
Internet
4
E-commerce
2
Electronic Commerce
2
Internet service provider (ISP)
2
Social Web
2
Social web
2
Telecommunications industry
2
Telekommunikationssektor
2
Attitudinal loyalty
1
Beards
1
Behavioural intentions
1
Consumer attitudes
1
Continued usage intention
1
Cosmetic features
1
Customer commitment
1
Data security
1
Datensicherheit
1
Digital platform
1
Digitale Plattform
1
Facial hair
1
Financial services
1
Finanzdienstleistung
1
Gender
1
Gender role
1
Geschlecht
1
High-tech services
1
Information system
1
Information system success model
1
Informationssystem
1
Innovation adoption
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Quach, Sara
2
Thaichon, Paramaporn
2
Arndt, Aaron D.
1
Glassman, Myron
1
Jebarajakirthy, Charles
1
Karande, Kiran
1
Kim, Junic
1
Ladhari, Riadh
1
Leclerc, André
1
Lobo, Antonio
1
Prentice, Catherine
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
International journal of networking and virtual organisations : IJNVO
6
International journal of business process integration and management : IJBPIM
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Information systems and e-business management : ISeB
4
International journal of services technology and management
4
Services marketing quarterly
4
The service industries journal
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business information systems : IJBIS
3
International journal of management and network economics : IJMNE
3
International journal of production economics
3
International journal of services, economics and management
3
Journal of management research
3
Asia Pacific journal of marketing and logistics
2
Discussion paper
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Göttinger Beiträge zur Handwerksforschung
2
Information systems research : ISR
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
Journal of business research : JBR
2
Journal of internet commerce
2
Journal of management information systems : JMIS
2
Managing service quality : MSQ ; an international journal
2
Netnomics
2
Network economics for Next Generation Networks : 6th International Workshop on Internet Charging and QoS Technologies, ICQT 2009, Aachen, Germany, May 11-15, 2009 ; proceedings
2
The journal of services marketing
2
AI-driven marketing research and data analytics
1
Arbeitspapier / Institut für Volkswirtschaftslehre, Sozial- und Wirtschaftswissenschaftliche Fakultät, Johannes-Kepler-Universität, Linz,
1
Asian journal of management cases
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business research : an illustrative guide to practical methodological applications in selected case studies
1
CESifo working papers
1
Cases on consumer-centric marketing management
1
Cases on managing e-services
1
Cogent business & management
1
Computational Management Science : CMS
1
DICE ordnungspolitische Perspektiven
1
Data mining and analytics
1
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
How context interferes with similarity-attraction between customers and service providers : the moderating role of support source
Arndt, Aaron D.
;
Karande, Kiran
;
Glassman, Myron
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 294-303
Persistent link: https://www.econbiz.de/10011528727
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
Building loyalty with online financial services customers : is there a gender difference?
Ladhari, Riadh
;
Leclerc, André
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 560-569
Persistent link: https://www.econbiz.de/10010128305
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->