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~isPartOf:"Journal of retailing and consumer services"
~subject:"EU countries"
~subject:"Relationship marketing"
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EU countries
Relationship marketing
Services
24
Dienstleistung
18
Consumer behaviour
12
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12
Dienstleistungsqualität
11
Dienstleistungssektor
11
Service industry
11
Service quality
11
Beziehungsmarketing
8
Customer satisfaction
6
Kundenzufriedenheit
6
Customer integration
4
Einzelhandel
4
Kundenintegration
4
Retail trade
4
Customer service
3
Kundenservice
3
Retail
3
Airline
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Brand image
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Brand management
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Business process management
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Coronavirus
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Dienstleistungsmarketing
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Mobilkommunikation
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Services marketing
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Ali, Liaqat
1
Bougoure, Ursula Sigrid
1
Cheung, Fung Yi Millissa
1
Cheung, Millissa F. Y.
1
Fazal-e-Hasan, Syed
1
Finsterwalder, Jörg
1
Gong, Xiushuang
1
Hänninen, Mikko
1
Jung, Jin Ho
1
Kwan, Stephen K.
1
Mitronen, Lasse
1
Mortimer, Gary
1
Russell-Bennett, Rebekah
1
Taneja, Shilpa
1
Tian, Hui
1
To, W. M.
1
To, Wai Ming
1
Wang, Hanwen
1
Yoo, Jaewon
1
Zhang, Xiadan
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Journal of retailing and consumer services
The journal of services marketing
23
Journal of service management
15
Journal of service research : JSR
13
SpringerLink / Bücher
10
Services marketing quarterly
9
Kom / Kommission der Europäischen Gemeinschaften
7
Gabler Edition Wissenschaft
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of business research : JBR
6
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
6
The service industries journal
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
5
International journal of hospitality management
5
International journal of services and operations management
5
Journal of service research
5
Schriften zum Produktionsmanagement
5
Basler Schriften zum Marketing
4
Comparative economic research : Central and Eastern Europe
4
European review of service economics and management
4
Forum Dienstleistungsmanagement
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of services, economics and management
3
Journal of marketing
3
Journal of service theory and practice
3
Journal of the Academy of Marketing Science
3
Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
3
Neue betriebswirtschaftliche Forschung : Nbf
3
Springer eBook Collection / Business and Economics
3
The handbook of innovation and services : a multi-disciplinary perspective
3
Tourism management : research, policies, practice
3
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
3
Wissenschaft & Praxis
3
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Dienstleistungsmanagement : Jahrbuch
2
Discussion paper series / Philippine Institute for Development Studies
2
EIPASCOPE : bulletin
2
Economies et sociétés ; 36,7
2
Edward Elgar E-Book Archive
2
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ECONIS (ZBW)
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1
Why does service inclusion matter? : the effect of service exclusion on customer indirect misbehavior
Gong, Xiushuang
;
Wang, Hanwen
;
Zhang, Xiadan
;
Tian, Hui
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013366271
Saved in:
2
Effect of customer involvement on co-creation of services : a moderated mediation model
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012665827
Saved in:
3
Determinants of customers' intentions towards environmentally sustainable banking : testing the structural model
Taneja, Shilpa
;
Ali, Liaqat
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012434317
Saved in:
4
The effects of deviant customer-oriented behaviors on service friendship : the moderating role of co-production
Jung, Jin Ho
;
Yoo, Jaewon
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 60-69
Persistent link: https://www.econbiz.de/10012001282
Saved in:
5
Multi-sided marketplaces and the transformation of retail : a service systems perspective
Hänninen, Mikko
;
Mitronen, Lasse
;
Kwan, Stephen K.
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 380-388
Persistent link: https://www.econbiz.de/10012026015
Saved in:
6
A 360-degree view of actor engagement in service co-creation
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 276-278
Persistent link: https://www.econbiz.de/10011801984
Saved in:
7
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
8
Customer involvement and perceptions : the moderating role of customer co-production
Cheung, Millissa F. Y.
;
To, W. M.
- In:
Journal of retailing and consumer services
18
(
2011
)
4
,
pp. 271-277
Persistent link: https://www.econbiz.de/10009232594
Saved in:
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