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~isPartOf:"Journal of retailing and consumer services"
~subject:"Fluggesellschaft"
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Fluggesellschaft
Consumer behaviour
9
Dienstleistungsqualität
9
Konsumentenverhalten
9
Service quality
9
Air transport
7
Luftverkehr
7
Customer satisfaction
6
Kundenzufriedenheit
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Air passenger transport
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Airline
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Passagierluftverkehr
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Airport
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Flughafen
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Local public transport
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Öffentlicher Nahverkehr
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Airline service
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Beziehungsmarketing
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Cluster analysis
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Clusteranalyse
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Customer service
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Dienstleistungssektor
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Einzelhandel
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Kundenservice
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Measurement
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Messung
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PLS-SEM
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Relationship marketing
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Retail trade
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Satisfaction
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Scale development
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Service industry
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Adoption intention
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Adoption of new practices
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Agent-based modeling
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Agentenbasierte Modellierung
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Air passenger services
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Park, Eunil
2
Bae, Kunwoo
1
Chen, Yanhong
1
Dequan, Zheng
1
Finsterwalder, Jörg
1
Jang, Yeonju
1
Jeong, Nam Jeong
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Kamarulzaman, Yusniza
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Kim, Jina
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Kuppelwieser, Volker G.
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Li, Bin
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Liu, Luning
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Mohd-Any, Amrul Asraf
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1
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1
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Journal of retailing and consumer services
Journal of air transport management
331
Transportation research / E : an international journal
77
Journal of revenue and pricing management
52
Economics of transportation : the official journal of the International Transportation Economics Association
34
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
33
International journal of industrial organization
23
European journal of operational research : EJOR
21
Research in transportation economics
19
Computers & operations research : and their applications to problems of world concern ; an international journal
18
Journal of travel and tourism marketing
18
Discussion paper / Tinbergen Institute
16
Review of industrial organization : RIO
16
CESifo working papers
13
Tourism management : research, policies, practice
13
Air transport liberalization : a critical assessment
12
International journal of transport economics : IJTE
12
NBER working paper series
12
Applied economics letters
11
Tourism economics : the business and finance of tourism and recreation
10
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
9
International journal of revenue management : IJRM
9
Journal of transport economics & policy : JTEP
9
Omega : the international journal of management science
9
Journal of transport economics and policy
8
NBER Working Paper
8
Working paper / National Bureau of Economic Research, Inc.
8
ZEW - Centre for European Economic Research Discussion Paper
8
ZEW discussion papers
8
European research studies
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Strategic management in the aviation industry
7
Advances in airline economics
6
CESifo Working Paper Series
6
Darden Case
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Networks and spatial economics : a journal of infrastructure modeling and computation
6
Tourism management perspectives : TMP
6
Documento de trabajo / Fundación de las Cajas de Ahorros
5
Introduction to aviation management
5
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1
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
Saved in:
2
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
3
Determinants of customer satisfaction with airline services : an analysis of customer feedback big data
Park, Eunil
;
Jang, Yeonju
;
Kim, Jina
;
Jeong, Nam Jeong
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 186-190
Persistent link: https://www.econbiz.de/10012115080
Saved in:
4
The role of satisfaction on customer reuse to airline services : an application of Big Data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 370-374
Persistent link: https://www.econbiz.de/10011995650
Saved in:
5
From "free" to fee : acceptability of airline ancillary fees and the effects on customer behavior
Tuzovic, Sven
;
Simpson, Merlin C.
;
Kuppelwieser, Volker G.
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 98-107
Persistent link: https://www.econbiz.de/10010338621
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