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~isPartOf:"Journal of retailing and consumer services"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Internet
37
Consumer behaviour
30
Konsumentenverhalten
30
E-commerce
17
Electronic Commerce
17
Online retailing
14
Online-Handel
14
Customer satisfaction
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Dienstleistungsqualität
8
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Beziehungsmarketing
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2
Thaichon, Paramaporn
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1
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1
Bornemann, Daniel
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Cho, Yun Kyung
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Engler, Tobias H.
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Giovanis, Apostolos N.
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Journal of retailing and consumer services
Journal of internet commerce
5
International journal of quality & reliability management
4
International journal of quality and service sciences
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of economic perspectives : IJEP
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
The service industries journal
3
Asia Pacific journal of marketing and logistics
2
Decision support systems : DSS ; the international journal
2
Electronic commerce research
2
Expert journal of marketing
2
International journal of business information systems : IJBIS
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of learning and change : IJLC
2
International journal of services and operations management
2
Journal of business research : JBR
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of management research
2
Journal of strategic marketing
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The international journal of bank marketing : IJBM
2
The journal of services marketing
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Acta Universitatis Danubius / Oeconomica
1
Administrative Sciences : open access journal
1
Advances in banking technology and management : impacts of ICT and CRM
1
Asia-Pacific journal of business administration
1
Bremer Schriften zur integrierten Produkt- und Prozessentwicklung
1
Central European business review : CEBR
1
Cogent business & management
1
Das Wirtschaftsstudium : wisu ; Zeitschrift für Ausbildung, Prüfung, Berufseinstieg und Fortbildung
1
Decision
1
Diskussionsbeiträge der Mercator School of Management der Universität Duisburg-Essen, Campus Duisburg
1
E-Service : new directions in theory and practice
1
E-manufacturing and E-service strategies in contemporary organizations
1
ERIM Report Series Reference
1
ERIM report series research in management
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ECONIS (ZBW)
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1
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
2
Consumer-brand relationships and brand loyalty in technology-mediated services
Giovanis, Apostolos N.
;
Athanasopoulou, Pinelopi
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 287-294
Persistent link: https://www.econbiz.de/10011801987
Saved in:
3
Drivers of user loyalty intention and commitment to a search engine : an exploratory study
Sirdeshmukh, Deepak
;
Ahmad, Norita B.
;
Khan, M. Sajid
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 71-81
Persistent link: https://www.econbiz.de/10011904324
Saved in:
4
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
5
Web functionality, web content, information security, and online tourism service continuance
Ziqi Liao
;
Shi, Xinping
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 258-263
Persistent link: https://www.econbiz.de/10011747859
Saved in:
6
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
7
Understanding online product ratings : a customer satisfaction model
Engler, Tobias H.
;
Winter, Patrick
;
Schulz, Michael
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 113-120
Persistent link: https://www.econbiz.de/10011388096
Saved in:
8
Exploring the intention to continue using web-based self-service
Tseng, Shu-Mei
- In:
Journal of retailing and consumer services
24
(
2015
),
pp. 85-93
Persistent link: https://www.econbiz.de/10010528602
Saved in:
9
Creating customer repurchase intention in internet retailing : the effects of multiple service events and product type
Cho, Yun Kyung
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 213-222
Persistent link: https://www.econbiz.de/10010469043
Saved in:
10
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
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