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~isPartOf:"Journal of retailing and consumer services"
~subject:"Supplier relationship management"
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Search: subject:"Beziehungsmarketing"
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Supplier relationship management
Beziehungsmarketing
582
Relationship marketing
582
Consumer behaviour
459
Konsumentenverhalten
459
Customer satisfaction
256
Kundenzufriedenheit
256
Dienstleistungsqualität
180
Service quality
180
Einzelhandel
176
Retail trade
176
Brand management
103
Markenführung
103
Online retailing
88
Online-Handel
88
Brand image
68
Markenimage
68
Social Web
64
Social web
64
Brand
58
Confidence
58
Vertrauen
58
Customer integration
57
Kundenintegration
57
Markenartikel
57
Internet marketing
53
Online-Marketing
53
Customer experience
47
E-commerce
46
Electronic Commerce
46
Viral marketing
45
Virales Marketing
45
Customer loyalty
41
Emotion
38
Customer service
36
Satisfaction
36
Kundenservice
35
Loyalty
35
Trust
33
Customer engagement
32
Brand loyalty
31
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Alpert, Frank
1
Balasubramanian, Nataraj
1
Cambra-Fierro, Jesús J.
1
Centeno, Edgar
1
Chai, Joe Choon Yean
1
Dorai, Sriram
1
Fazal-e-Hasan, Syed
1
Gao, Mengjia
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Huang, Lin
1
Jebrajakrithy, Charles
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Jedsada Wongsansukcharoen
1
Kuppelwieser, Volker
1
Lecoeuvre, Laurence
1
Lings, Ian
1
Malhotra, Naresh K.
1
Migliarese, Piero
1
Mishra, Prashant
1
Mortimer, Gary
1
Neale, Larry
1
Obeng, Efua
1
Olavarría-Jaraba, Ana
1
Pantano, Eleonora
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Pellat, Ghislaine
1
Poujol, Juliet F.
1
Shah, Purvi
1
Siadou-martin, Béatrice
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Singh, Ramendra
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Singh, Ramendra Pratap
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Sivakumaran, Bharadhwaj
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Sreejesh, S.
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Thaichon, Paramaporn
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Turner, J. Rodney
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Vidal, David
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Vázquez-Carrasco, Rosario
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Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
208
The journal of business & industrial marketing
109
Journal of business research : JBR
79
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
The journal of services marketing
19
SpringerLink / Bücher
18
Gabler Edition Wissenschaft
16
International journal of production economics
14
Springer eBook Collection / Business and Economics
14
The service industries journal
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Journal of personal selling & sales management
11
Service business
11
Services marketing quarterly
10
International journal of procurement management
9
Marketing intelligence & planning
9
Neue betriebswirtschaftliche Forschung : Nbf
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
International journal of hospitality management
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Basler Schriften zum Marketing
6
Die Betriebswirtschaft : DBW
6
Handbook of relationship marketing
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of customer behaviour
6
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ECONIS (ZBW)
14
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty : the case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209572
Saved in:
3
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
4
Customer experience in the B2B area : the impact of age-related impressions
Lecoeuvre, Laurence
;
Turner, J. Rodney
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430624
Saved in:
5
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
Saved in:
6
Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Singh, Ramendra Pratap
;
Singh, Ramendra
;
Mishra, Prashant
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502649
Saved in:
7
Managing customer reactions to brand deletion in B2B and B2C contexts
Shah, Purvi
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305309
Saved in:
8
Bullseye : an argument for effectively managing retail stakeholder relationships
Obeng, Efua
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 327-335
Persistent link: https://www.econbiz.de/10012025995
Saved in:
9
Relationship quality as an antecedent of customer relationship proneness : a cross-cultural study between Spain and Mexico
Olavarría-Jaraba, Ana
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 78-87
Persistent link: https://www.econbiz.de/10011826044
Saved in:
10
A two-dimensional model of trust-value-loyalty in service relationships
Chai, Joe Choon Yean
;
Malhotra, Naresh K.
;
Alpert, Frank
- In:
Journal of retailing and consumer services
26
(
2015
),
pp. 23-31
Persistent link: https://www.econbiz.de/10011347848
Saved in:
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