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~isPartOf:"Journal of service management"
~subject:"Business services"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistungsbranche"
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Business services
Dienstleistungssektor
58
Service industry
58
Dienstleistung
24
Services
24
Dienstleistungsqualität
22
Service quality
22
Beziehungsmarketing
13
Relationship marketing
13
Consumer behaviour
11
Innovation
11
Konsumentenverhalten
11
Service innovation
11
Unternehmensdienstleistung
11
Betriebliche Wertschöpfung
9
Customer service
9
Kundenservice
9
Value creation
9
Customer integration
8
Customer satisfaction
8
Kundenintegration
8
Kundenzufriedenheit
8
Dienstleistungsmanagement
6
Service management
6
Dienstleistungsinnovation
5
Dienstleistungsmarketing
5
Industrie
5
Manufacturing industries
5
Robot
5
Roboter
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
Arbeitsgruppe
4
Arbeitsverhalten
4
Bundling strategy
4
Communication
4
Emotion
4
Kommunikation
4
Leistungsbündel
4
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Aufsatz in Zeitschrift
Article in journal
11
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1
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1
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11
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Jaakkola, Elina
2
Ashman, Rachel
1
Brady, Michael K.
1
Burton, Jamie
1
Böhm, Eva
1
Cheung, Lilliemay
1
Cramer, Christina
1
Edvardsson, Bo
1
Eggert, Andreas
1
Ehret, Michael
1
Gebauer, Heiko
1
Gustafsson, Anders
1
Haapasalo, Harri
1
Haldimann, Marella
1
Halinen, Aino
1
Harkonen, Janne
1
Joglekar, Nitin
1
Järvi, Katriina
1
McColl-Kennedy, Janet R.
1
Meiren, Thomas
1
Nguyen, Doan
1
Patterson, Paul G.
1
Raddats, Chris
1
Reynoso, Javier
1
Rusanen, Helena
1
Saul, Caroline Jennings
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
Tolonen, Arto
1
Tuzovic, Sven
1
Valtakoski, Aku
1
Verma, Rohit
1
Wild-Weitlaner, Doris
1
Wirtz, Jochen
1
Witell, Lars
1
Zhang, Jie Jennifer
1
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Journal of service management
Industrial marketing management : the international journal for industrial and high-tech firms
20
The service industries journal
13
Journal of business research : JBR
11
The journal of business & industrial marketing
11
Structural change and economic dynamics : SC+ED
9
International journal of innovation management
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
International journal of production economics
8
International journal of services technology and management
8
Regional studies
8
Amfiteatru economic : an economic and business research periodical
6
Economics of innovation and new technology
6
Journal of economic geography
6
Service business
6
Comparative economic research : Central and Eastern Europe
5
Industry and innovation
5
International business review : the official journal of the European International Business Academy
5
International journal of production research
5
Journal of service research : JSR
5
Journal of service theory and practice
5
Research policy : policy, management and economic studies of science, technology and innovation
5
European review of service economics and management
4
Journal of world business : JWB
4
Regional studies : official journal of the Regional Studies Association
4
Technology analysis & strategic management
4
The journal of services marketing
4
Innovation: organization & management : IOM
3
Journal of service research
3
Revue d'économie régionale & urbaine : RERU
3
The international journal of human resource management
3
Accounting, auditing & accountability journal
2
Acta oeconomica : periodical of the Hungarian Academy of Sciences
2
Applied economics
2
Applied economics letters
2
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
2
Economic and business review : EBR
2
Economic modelling
2
Economic research
2
Economie et statistique
2
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ECONIS (ZBW)
11
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1
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10
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11
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1
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
2
Business service outsourcing in manufacturing firms : an event study
Eggert, Andreas
;
Böhm, Eva
;
Cramer, Christina
- In:
Journal of service management
28
(
2017
)
3
,
pp. 476-498
Persistent link: https://www.econbiz.de/10011758712
Saved in:
3
Competing in business-to-business sectors through pay-per-use services
Gebauer, Heiko
;
Haldimann, Marella
;
Saul, Caroline Jennings
- In:
Journal of service management
28
(
2017
)
5
,
pp. 914-935
Persistent link: https://www.econbiz.de/10011801831
Saved in:
4
Service productisation : systematising and defining an offering
Harkonen, Janne
;
Tolonen, Arto
;
Haapasalo, Harri
- In:
Journal of service management
28
(
2017
)
5
,
pp. 936-971
Persistent link: https://www.econbiz.de/10011801843
Saved in:
5
Productization of knowledge-intensive services : enabling knowledge sharing and cross-unit collaboration
Valtakoski, Aku
;
Järvi, Katriina
- In:
Journal of service management
27
(
2016
)
3
,
pp. 360-390
Persistent link: https://www.econbiz.de/10011583579
Saved in:
6
Global business services : increasing specialization and integration of the world economy as drivers of economic growth
Wirtz, Jochen
;
Tuzovic, Sven
;
Ehret, Michael
- In:
Journal of service management
26
(
2015
)
4
,
pp. 565-587
Persistent link: https://www.econbiz.de/10011416711
Saved in:
7
Resource configurations for services success in manufacturing companies
Raddats, Chris
;
Burton, Jamie
;
Ashman, Rachel
- In:
Journal of service management
26
(
2015
)
1
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010504627
Saved in:
8
To give or not to give professional services to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
Saved in:
9
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
10
Signaling eco-certification : implications for service coproduction and resource efficiency
Zhang, Jie Jennifer
;
Joglekar, Nitin
;
Verma, Rohit
- In:
Journal of service management
25
(
2014
)
4
,
pp. 494-511
Persistent link: https://www.econbiz.de/10010405216
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