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~isPartOf:"The journal of personal selling & sales management : JPSSM"
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Konsumentenverhalten
Salespeople
165
Verkaufspersonal
165
Selling
63
Verkauf
63
Beziehungsmarketing
45
Relationship marketing
45
USA
33
United States
33
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Work behaviour
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Arbeitsleistung
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Job performance
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Consumer behaviour
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Job satisfaction
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Kundenzufriedenheit
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Employee retention
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Business-to-business marketing
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Lieferantenmanagement
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Supplier relationship management
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Business ethics
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Leistungsmotivation
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Unternehmensethik
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Work motivation
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sales management
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Customer service
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Führungsstil
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Kundenservice
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Leadership style
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performance
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salespeople
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salesperson
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Performance measurement
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Performance-Messung
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Alavi, Sascha
1
Arndt, Aaron D.
1
Bagherzadeh, Ramin
1
Barnes, Donald C.
1
Bateman, Connie
1
Bhattarai, Ashok
1
Bowler, Wm. Matthew
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Brown, Gene
1
Chakrabarty, Subhra
1
Claycomb, Cindy
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Dubinsky, Alan J.
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1
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1
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1
Gerlach, Gisela I.
1
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1
Habel, Johannes
1
Kamran-Disfani, Omid
1
Koehl, Maryse
1
Koppitsch, Steven
1
Kraft, Frederic B.
1
MacInnis, Deborah J.
1
McFarland, Richard G.
1
Meyer, Tracy
1
Noble, Stephanie M.
1
Parvinen, Petri
1
Pauser, Sandra
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Pöyry, Essi
1
Rauschnabel, Philipp A.
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Richter, Bianca
1
Rippé, Cindy B.
1
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1
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1
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1
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Journal of service research
The journal of personal selling & sales management : JPSSM
Journal of retailing and consumer services
19
Industrial marketing management : the international journal for industrial and high-tech firms
16
Journal of business research : JBR
12
Journal of the Academy of Marketing Science
10
International journal of retail & distribution management
8
Journal of personal selling & sales management : JPSSM
7
Journal of retailing
7
European journal of marketing : EJM
4
Journal of marketing theory and practice
4
The journal of business & industrial marketing
4
Journal of customer behaviour
3
Marketing : ZFP ; journal of research and management
3
Psychology & marketing
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
Gabler Edition Wissenschaft
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of Islamic marketing
2
Journal of business-to-business marketing
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing education : JME
2
Journal of marketing theory and practice : JMTP
2
Journal of service research : JSR
2
Marketing : journal of research and management
2
Premier reference source
2
Production and operations management : the flagship research journal of the Production and Operations Management Society
2
The Oxford handbook of strategic sales and sales management
2
The international review of retail, distribution and consumer research
2
The journal of consumer marketing
2
Advances in E-Business research (AEBR) book series
1
Advances in e-business research (AEBR) book series
1
American journal of business : applying research to practice ; AJB
1
Amfiteatru economic : an economic and business research periodical
1
Anspruchsgruppenorientierte Kommunikation : neue Ansätze zu Kunden-, Mitarbeiter- und Unternehmenskommunikation
1
Asian Academy of Management journal : AAMJ
1
Boston Univ. School of Law, Law and Economics Research Paper
1
Brick & mortar shopping in the 21st century
1
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
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ECONIS (ZBW)
15
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1
Constructive resistance in the frontlines : how frontline employees' resistance to customer incivility affects customer observers
Kamran-Disfani, Omid
;
Bagherzadeh, Ramin
;
Bhattarai, Ashok
- In:
Journal of service research
26
(
2023
)
4
,
pp. 560-577
Persistent link: https://www.econbiz.de/10014580332
Saved in:
2
The risky side of inspirational appeals in personal selling : when do customers infer ulterior salesperson motives?
Alavi, Sascha
;
Habel, Johannes
;
Schmitz, Christian
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 323-343
Persistent link: https://www.econbiz.de/10011963039
Saved in:
3
An investigation of salespeople’s nonverbal behaviors and their effect on charismatic appearance and favorable consumer responses
Pauser, Sandra
;
Wagner, Udo
;
Ebster, Claus
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 344-369
Persistent link: https://www.econbiz.de/10011963041
Saved in:
4
The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
Saved in:
5
Generating leads with sequential persuasion: should sales influence tactics be consistent or complementary?
Pöyry, Essi
;
Parvinen, Petri
;
McFarland, Richard G.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
2
,
pp. 89-99
Persistent link: https://www.econbiz.de/10011734615
Saved in:
6
Stuck like glue : the formation and consequences of brand attachments among salespeople
Gillespie, Erin Adamson
;
Noble, Stephanie M.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
3
,
pp. 228-249
Persistent link: https://www.econbiz.de/10011753791
Saved in:
7
Salespersons' empathy as a missing link in the customer orientation-loyalty chain : an investigation of drivers and age differences as a contingency
Gerlach, Gisela I.
;
Rödiger, Kai
;
Stock-Homburg, Ruth
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 221-239
Persistent link: https://www.econbiz.de/10011565540
Saved in:
8
Selling with technology : understanding the resistance to mobile sales assistant use in retailing
Spreer, Philipp
;
Rauschnabel, Philipp A.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 240-263
Persistent link: https://www.econbiz.de/10011565542
Saved in:
9
The impact of sales contests on customer listening : an empirical study in a telesales context
Koehl, Maryse
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 281-293
Persistent link: https://www.econbiz.de/10011565556
Saved in:
10
Selling in an asymmetric retail world : perspectives from India, Russia, and the US on buyer-seller information differential, perceived adaptive selling, and purchase intention
Rippé, Cindy B.
;
Weisfeld-Spolter, Suri
;
Dubinsky, Alan J.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
4
,
pp. 344-362
Persistent link: https://www.econbiz.de/10011629742
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