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~isPartOf:"Journal of service research : JSR"
~subject:"Betriebliche Wertschöpfung"
~subject:"Customer value"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Service-Dominant Logic"
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Betriebliche Wertschöpfung
Customer value
Dienstleistungsqualität
Service-Dominant Logic
11
Service-dominant logic
11
Value creation
5
service-dominant logic
5
Customer integration
4
Dienstleistung
4
Kundenintegration
4
Services
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Beziehungsmarketing
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Customer satisfaction
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Innovation
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Kundenzufriedenheit
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Service quality
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service systems
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value
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value creation
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Consumer behaviour
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Electronic Commerce
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Barrios, Andrés
1
Barrutia, José M.
1
Blocker, Christopher P.
1
Bove, Liliana L.
1
Chandler, Jennifer D.
1
Gelbrich, Katja
1
Gilsanz, Ainhize
1
Grégoire, Yany
1
Gäthke, Jana
1
Helkkula, Anu
1
Karpen, Ingo O.
1
Kowalkowski, Christian
1
Lukas, Bryan A.
1
Lusch, Robert F.
1
Ng, Sylvia C.
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Plewa, Carolin
1
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Tronvoll, Bård
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Journal of service research : JSR
Journal of business research : JBR
23
Industrial marketing management : the international journal for industrial and high-tech firms
22
Marketing theory
20
Journal of service management
15
Journal of marketing management : MM
12
The journal of services marketing
9
The service industries journal
9
International journal of contemporary hospitality management
8
Journal of the Academy of Marketing Science
8
Tourism management : research, policies, practice
8
International journal of physical distribution & logistics management : IJPD & LM
7
The TQM journal : the international review of organizational improvement
7
Public management review
6
The journal of business & industrial marketing
6
AMS review : official publication of the Academy of Marketing Science
5
Journal of business market management : JBM
5
Journal of service theory and practice : JSTP
5
Service business
5
Die Betriebswirtschaft : DBW
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
An SME perspective
3
Australasian marketing journal
3
European Sport management quarterly : ESMQ
3
European journal of marketing : EJM
3
European management journal
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of services and operations management
3
Journal of business-to-business marketing
3
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Journal of strategic marketing
3
Managing service quality : MSQ ; an international journal
3
Marketing : ZFP ; journal of research and management
3
Service Value als Werttreiber : Konzepte, Messung und Steuerung
3
Advances in hospitality, tourism, and the services industry (AHTSI) book series
2
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
2
Cogent business & management
2
European business review : EBR ; the official journal of the International Management Centres, Europe
2
European journal of marketing
2
International journal of event and festival management
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ECONIS (ZBW)
7
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1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
The transformative value of a service experience
Blocker, Christopher P.
;
Barrios, Andrés
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011336512
Saved in:
3
How much compensation should a firm offer for a flawed service? : an examination of the nonlinear effects of compensation on satisfaction
Gelbrich, Katja
;
Gäthke, Jana
;
Grégoire, Yany
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10010483434
Saved in:
4
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
5
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
6
Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.
;
Gilsanz, Ainhize
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
Saved in:
7
Linking service-dominant logic and strategic business practice : a conceptual model of a service-dominant orientation
Karpen, Ingo O.
;
Bove, Liliana L.
;
Lukas, Bryan A.
- In:
Journal of service research : JSR
15
(
2012
)
1
,
pp. 21-38
Persistent link: https://www.econbiz.de/10009521629
Saved in:
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