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~isPartOf:"Journal of service research : JSR"
~subject:"Betriebliche Wertschöpfung"
~subject:"Dienstleistungsmarketing"
~subject:"Service quality"
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Search: subject_exact:"Service-Dominant Logic"
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Betriebliche Wertschöpfung
Dienstleistungsmarketing
Service quality
Service-Dominant Logic
11
Service-dominant logic
11
Value creation
5
service-dominant logic
5
Customer integration
4
Dienstleistung
4
Kundenintegration
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Services
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Beziehungsmarketing
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Kundenwert
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service systems
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value
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value creation
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Electronic Commerce
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Barrios, Andrés
1
Barrutia, José M.
1
Blocker, Christopher P.
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Bove, Liliana L.
1
Chandler, Jennifer D.
1
Gelbrich, Katja
1
Gilsanz, Ainhize
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Grégoire, Yany
1
Gäthke, Jana
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Karpen, Ingo O.
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Kowalkowski, Christian
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Lukas, Bryan A.
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Lusch, Robert F.
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Ng, Sylvia C.
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Plewa, Carolin
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Journal of service research : JSR
Industrial marketing management : the international journal for industrial and high-tech firms
22
Journal of business research : JBR
22
Marketing theory
20
Journal of the Academy of Marketing Science
17
Journal of service management
15
The journal of services marketing
11
The service industries journal
11
Journal of marketing management : MM
10
Tourism management : research, policies, practice
9
International journal of contemporary hospitality management
8
Public management review
8
International journal of physical distribution & logistics management : IJPD & LM
7
The TQM journal : the international review of organizational improvement
7
AMS review : official publication of the Academy of Marketing Science
6
The journal of business & industrial marketing
6
Journal of business market management : JBM
5
Journal of service theory and practice : JSTP
5
Service business
5
Die Betriebswirtschaft : DBW
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of quality and service sciences
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service theory and practice
4
Marketing : ZFP ; journal of research and management
4
Services marketing quarterly
4
An SME perspective
3
Australasian marketing journal
3
European Sport management quarterly : ESMQ
3
European journal of marketing : EJM
3
European management journal
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International journal of hospitality management
3
International journal of services and operations management
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Journal of business-to-business marketing
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Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Journal of retailing and consumer services
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Journal of service research
3
Journal of sport management : the official journal of the North American Society of Sport Management
3
Journal of strategic marketing
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Managing consumer services : factory or theater?
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ECONIS (ZBW)
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1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
The transformative value of a service experience
Blocker, Christopher P.
;
Barrios, Andrés
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011336512
Saved in:
3
How much compensation should a firm offer for a flawed service? : an examination of the nonlinear effects of compensation on satisfaction
Gelbrich, Katja
;
Gäthke, Jana
;
Grégoire, Yany
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10010483434
Saved in:
4
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
5
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
6
Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.
;
Gilsanz, Ainhize
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
Saved in:
7
Linking service-dominant logic and strategic business practice : a conceptual model of a service-dominant orientation
Karpen, Ingo O.
;
Bove, Liliana L.
;
Lukas, Bryan A.
- In:
Journal of service research : JSR
15
(
2012
)
1
,
pp. 21-38
Persistent link: https://www.econbiz.de/10009521629
Saved in:
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