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~isPartOf:"Journal of service theory and practice : JSTP"
~source:"econis"
~subject:"Service quality"
~type_genre:"Article in journal"
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Service quality
Services
8
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6
Dienstleistungsqualität
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3
Service industry
3
Consumer behaviour
2
Konsumentenverhalten
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B-to-B-Marketing
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Dienstleistungsmarketing
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Brozovic, Danilo
1
Chiew, Tung Moi
1
Hakala, Henri
1
Kindström, Daniel
1
Kleinaltenkamp, Michael
1
Kohtamaki, Marko
1
Mathies, Christine
1
Morrison, Pamela D.
1
Nordin, Fredrik
1
Parida, Vinit
1
Partanen, Jukka
1
Roberts, John H.
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Tan, Lina
1
Wincent, Joakim
1
Zalkiewski, Judy
1
Zhu, Xia
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Journal of service theory and practice : JSTP
The journal of services marketing
27
Journal of service management
25
Journal of service research : JSR
19
Services marketing quarterly
15
The service industries journal
15
International journal of hospitality management
12
Journal of service research
12
Journal of retailing and consumer services
11
International journal of quality and service sciences
6
International journal of services and operations management
6
Journal of business research : JBR
6
Service business
6
European review of service economics and management
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of production economics
5
International journal of services technology and management
5
International journal of contemporary hospitality management
4
International journal of services, economics and management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of service theory and practice
4
Public management review
4
The journal of business & industrial marketing
4
International journal of applied business and economic research
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of innovation management
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of the Academy of Marketing Science
3
Journal of the Operational Research Society : OR
3
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
3
Production and operations management : an international journal of the Production and Operations Management Society
3
AMS review : official publication of the Academy of Marketing Science
2
European research studies
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business excellence
2
International journal of business innovation and research : IJBIR
2
International journal of business policy and economics
2
International journal of information technology and management : IJITM
2
International journal of production research
2
International journal of services and standards
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ECONIS (ZBW)
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1
The role of expectations on consumer interpretation of new information
Tan, Lina
;
Roberts, John H.
;
Morrison, Pamela D.
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
3
,
pp. 569-615
Persistent link: https://www.econbiz.de/10011707273
Saved in:
2
Exploring service adaptation in a business-to-business context
Zhu, Xia
;
Zalkiewski, Judy
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 315-337
Persistent link: https://www.econbiz.de/10011528296
Saved in:
3
The antecedents and consequences of humour for service : a review and directions for research
Mathies, Christine
;
Chiew, Tung Moi
;
Kleinaltenkamp, Michael
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
2
,
pp. 137-162
Persistent link: https://www.econbiz.de/10011515343
Saved in:
4
Service flexibility : conceptualizing value creation in service
Brozovic, Danilo
;
Nordin, Fredrik
;
Kindström, Daniel
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
6
,
pp. 868-888
Persistent link: https://www.econbiz.de/10011599353
Saved in:
5
The performance impact of industrial services and service orientation on manufacturing companies
Kohtamaki, Marko
;
Hakala, Henri
;
Partanen, Jukka
; …
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
4
,
pp. 463-485
Persistent link: https://www.econbiz.de/10011400721
Saved in:
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