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~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Einzelhandel"
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Einzelhandel
Relationship marketing
172
Beziehungsmarketing
171
Consumer behaviour
82
Konsumentenverhalten
82
Customer satisfaction
33
Kundenzufriedenheit
33
Lieferantenmanagement
25
Supplier relationship management
25
Dienstleistungsqualität
22
Service quality
22
Salespeople
20
Verkaufspersonal
20
Marketing management
19
Marketingmanagement
19
Customer value
17
Kundenwert
17
Customer integration
14
Kundenintegration
14
Brand management
13
Firm performance
13
Internet marketing
13
Kundenbindungsprogramm
13
Loyalty program
13
Markenführung
13
Online-Marketing
13
Social Web
13
Social web
13
Unternehmenserfolg
13
Brand image
12
Markenimage
12
USA
12
United States
12
Marketing theory
11
Marketingtheorie
11
Retail trade
11
B-to-B-Marketing
10
Business-to-business marketing
10
Customer engagement
10
Customer relationship management
9
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Undetermined
5
Free
3
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Article
11
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11
Aufsatz in Zeitschrift
11
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English
11
Author
All
Beitelspacher, Lauren Skinner
2
Grewal, Dhruv
2
Rapp, Adam
2
Alavi, Sascha
1
Bagga, Charan K.
1
Baker, Julie
1
Baker, Thomas L.
1
Bendle, Neil T.
1
Bolton, Ruth N.
1
Brocato, E. Deanne
1
Cron, William L.
1
Davis-Sramek, Beth
1
DePaoli, Alexander
1
Droge, Cornelia
1
Griffith, Denni Arli
1
Gustafsson, Anders
1
Habel, Johannes
1
Hughes, Douglas E.
1
Khan, Uzma
1
Kozlenkova, Irina V.
1
Kumar, V.
1
Mentzer, John T.
1
Myers, Matthew B.
1
Nastasoiu, Alina
1
Navarro, Salvador
1
Nim, Nandini
1
Ryari, Hanaa
1
Sharma, Amalesh
1
Sharma, Dheeraj
1
Sheth, Jagdish N.
1
Steinhoff, Lena
1
Tarasi, Crina O.
1
Vandenbosch, Mark B.
1
Verma, Varsha
1
Voorhees, Clay M.
1
Weaven, Scott
1
Wieseke, Jan
1
Witell, Lars
1
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Journal of the Academy of Marketing Science
Journal of retailing and consumer services
176
Journal of business research : JBR
46
Journal of retailing
46
The international review of retail, distribution and consumer research
45
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Marketing intelligence & planning
13
Journal of strategic marketing
12
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of business information systems : IJBIS
8
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
Services marketing quarterly
8
International journal of electronic commerce : IJEC
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
5
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ECONIS (ZBW)
11
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1
Brand loyalty in the face of stockouts
Khan, Uzma
;
DePaoli, Alexander
- In:
Journal of the Academy of Marketing Science
52
(
2024
)
1
,
pp. 44-74
Persistent link: https://www.econbiz.de/10015047047
Saved in:
2
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
3
Separating customer heterogeneity, points pressure and rewarded behavior to assess a retail loyalty program
Nastasoiu, Alina
;
Bendle, Neil T.
;
Bagga, Charan K.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
6
,
pp. 1132-1150
Persistent link: https://www.econbiz.de/10012659705
Saved in:
4
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
5
Online
relationship
marketing
Steinhoff, Lena
;
Griffith, Denni Arli
;
Weaven, Scott
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
3
,
pp. 369-393
Persistent link: https://www.econbiz.de/10012107007
Saved in:
6
Driving growth of Mwallets in emerging markets : a retailer's perspective
Kumar, V.
;
Nim, Nandini
;
Sharma, Amalesh
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 747-769
Persistent link: https://www.econbiz.de/10012107310
Saved in:
7
Understanding the long-term implications of retailer returns in business-to-business relationships
Beitelspacher, Lauren Skinner
;
Baker, Thomas L.
;
Rapp, Adam
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 252-272
Persistent link: https://www.econbiz.de/10011844791
Saved in:
8
Does
relationship
marketing
matter in online retailing? : a meta-analytic approach
Verma, Varsha
;
Sharma, Dheeraj
;
Sheth, Jagdish N.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011453218
Saved in:
9
Creating consumer attachment to retail service firms through sense of place
Brocato, E. Deanne
;
Baker, Julie
;
Voorhees, Clay M.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 200-220
Persistent link: https://www.econbiz.de/10010504690
Saved in:
10
Understanding social media effects across seller, retailer, and consumer interactions
Rapp, Adam
;
Beitelspacher, Lauren Skinner
;
Grewal, Dhruv
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
5
,
pp. 547-566
Persistent link: https://www.econbiz.de/10010126682
Saved in:
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