//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen"
~subject:"Customer satisfaction"
~subject:"Südkorea"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kunde"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Südkorea
Kundenzufriedenheit
214
Beziehungsmarketing
95
Relationship marketing
95
Consumer behaviour
92
Konsumentenverhalten
92
Dienstleistungsqualität
85
Service quality
85
Holiday behaviour
72
Urlaubsverhalten
72
Tourism
37
Tourismus
37
Hotel industry
35
Hotellerie
35
Tourism industry
34
Tourismuswirtschaft
34
satisfaction
34
Tourism marketing
32
Tourismusmarketing
32
Destination management
21
Destinationsmanagement
21
Emotion
20
Measurement
20
Messung
20
Brand image
18
Deutschland
18
Germany
18
Markenimage
18
China
16
Viral marketing
16
Virales Marketing
16
Airline
15
Fluggesellschaft
15
International tourism
15
Internationaler Tourismus
15
South Korea
13
loyalty
13
behavioral intentions
12
Beschwerdemanagement
11
more ...
less ...
Online availability
All
Undetermined
107
Type of publication
All
Article
214
Type of publication (narrower categories)
All
Article in journal
164
Aufsatz in Zeitschrift
164
Aufsatz im Buch
50
Book section
50
Case study
5
Fallstudie
5
Language
All
English
164
German
50
Author
All
Han, Heesup
21
Lee, Choong-Ki
8
Homburg, Christian
7
Hyun, Sunghyup Sean
7
Klarmann, Martin
6
Kim, Wansoo
5
Yu, Jongsik
5
Hsu, Maxwell K.
4
Kim, Jinkyung Jenny
4
Kühlborn, Sven
4
Lüers, Thomas
4
Moon, Hyoungeun
4
Stock-Homburg, Ruth
4
Su, LuJun
4
Wong, IpKin Anthony
4
Back, Ki-Joon
3
Chua, Bee-Lia
3
Hsu, Cathy H. C.
3
Kim, Insin
3
Kim, Myung-Ja
3
Law, Chun Hung Roberts
3
Lee, Jin-soo
3
Piller, Frank T.
3
Sparks, Beverley
3
Al-Ansi, Amr
2
Beutin, Nikolas
2
Blache, Raimund
2
Bruhn, Manfred
2
Bubmann, Christoph
2
Bucerius, Matthias
2
Chen, Xiaohong
2
Chung, Namho
2
Fuchs, Oliver A.
2
Gerpott, Torsten J.
2
Götz, Oliver
2
Günter, Bernd
2
Herrmann, Andreas
2
Hoyer, Wayne D.
2
Huang, Songshan
2
Huber, Frank
2
more ...
less ...
Published in...
All
Journal of travel and tourism marketing
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
302
The journal of services marketing
191
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
170
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
102
Journal of air transport management
89
Journal of service research : JSR
88
Service business
88
Asia Pacific journal of marketing and logistics
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
79
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
66
International journal of quality and service sciences
63
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
International journal of quality & reliability management
58
Managing service quality : MSQ ; an international journal
57
Journal of hospitality and tourism insights
53
International journal of business information systems : IJBIS
52
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
more ...
less ...
Source
All
ECONIS (ZBW)
214
Showing
1
-
10
of
214
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
2
Unraveling the difference mechanism of authenticity experience in determining antecedents and consequences of destination loyalty
Fang, Yen-Po
;
Liu, Chih-Hsing
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 849-863
Persistent link: https://www.econbiz.de/10014566336
Saved in:
3
How new technology impacts airport's service quality and behavioral intentions
Hong, Seock-Jin
;
Purtell, Clinton
;
Chung, Jin-young
; …
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 235-251
Persistent link: https://www.econbiz.de/10014513638
Saved in:
4
Will sensory impressions drive the intention to revisit? : an empirical study in the rural tourism
Lu, Wenjing
;
Low Mei Peng
;
Yeong, Wai Mun
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 292-306
Persistent link: https://www.econbiz.de/10014513644
Saved in:
5
What attributes affect customer satisfaction in green restaurants? : an aspect-based sentiment analysis approach
Shahhosseini, Mansour
;
Nasr, Arash Khalili
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 472-490
Persistent link: https://www.econbiz.de/10014513662
Saved in:
6
The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
7
Tourists' approach or avoidance reaction to crowding in wellness tourism
Xu, Feng
;
Zhan, Cuijing
;
Li, Jie
;
Li, Shuaishuai
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 880-900
Persistent link: https://www.econbiz.de/10014566349
Saved in:
8
Are you ready for a contactless future? : a multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0
Hao, Fei
;
Chon, Kaye
- In:
Journal of travel and tourism marketing
38
(
2021
)
9
,
pp. 900-916
Persistent link: https://www.econbiz.de/10013178053
Saved in:
9
Customer attributions of service failure and its impact on commitment in the airline industry : an emerging market perspective
Matikiti, Rosemary
;
Roberts-Lombard, Mornay
; …
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 403-414
Persistent link: https://www.econbiz.de/10012179413
Saved in:
10
A patterns perspective of customers' brand experiences with robotics in hospitality
Tung, Vincent Wing Sun
;
Tse, Serene Wai Tsz
- In:
Journal of travel and tourism marketing
40
(
2023
)
1
,
pp. 75-89
Persistent link: https://www.econbiz.de/10014285201
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->