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~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"The journal of applied business research"
~subject:"Emotion"
~subject:"Tourismusregion"
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Search: subject_exact:"Kundenorientierung"
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Emotion
Tourismusregion
Beziehungsmarketing
150
Relationship marketing
150
Consumer behaviour
83
Konsumentenverhalten
83
Customer satisfaction
70
Kundenzufriedenheit
70
Dienstleistungsqualität
54
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54
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40
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Han, Heesup
3
Chua, Bee-Lia
2
Moon, Hyoungeun
2
Ahn, Jiseon
1
Aleshinloye, Kayode D.
1
Back, Ki-Joon
1
Bataineh, Abdallah Q.
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Cai, Liping A.
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Koo, Bonhak
1
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Lam, Iok Keng Veronica
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Law, Chun Hung Roberts
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Lee, Sanghyeop
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Li, Jun
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Li, Liaoning
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1
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Journal of travel and tourism marketing
The journal of applied business research
Journal of business research : JBR
44
Journal of retailing and consumer services
38
International journal of hospitality management
36
The journal of services marketing
19
The journal of brand management : an international journal
16
The journal of product & brand management
14
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
Tourism management : research, policies, practice
13
Journal of hospitality marketing & management
10
Psychology & marketing
10
The service industries journal
10
Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
9
International journal of contemporary hospitality management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of service theory and practice : JSTP
9
Service business
9
Asia Pacific journal of marketing and logistics
8
Journal of service research : JSR
8
The journal of business & industrial marketing
8
European journal of marketing : EJM
7
Journal of business ethics : JOBE
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
7
Administrative Sciences : open access journal
6
Journal of marketing management : MM
6
Journal of service management
6
SpringerLink / Bücher
6
Tourism management perspectives : TMP
6
Cogent business & management
5
International journal of market research
5
Journal of customer behaviour
5
Journal of destination marketing & management
5
Journal of the Academy of Marketing Science
5
The international journal of bank marketing : IJBM
5
The journal of personal selling & sales management : JPSSM
5
European journal of marketing
4
Global business review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
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ECONIS (ZBW)
18
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1
Hotel data privacy : strategies to reduce customers' emotional violations, privacy concerns, and switching intention
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 215-227
Persistent link: https://www.econbiz.de/10013352876
Saved in:
2
Emotional solidarity and destination loyalty amid the COVID-19 pandemic : a comparison of two scales
Woosnam, Kyle Maurice
;
Joo, Dongoh
;
Aleshinloye, Kayode D.
- In:
Journal of travel and tourism marketing
38
(
2021
)
6
,
pp. 541-553
Persistent link: https://www.econbiz.de/10012623374
Saved in:
3
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
4
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
5
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
Saved in:
6
Customer experience, well-being, and loyalty in the spa hotel context : integrating the top-down & bottom-up theories of well-being
Huang, Yu-Chih
;
Chen, Chun-Chu
;
Gao, Mingjie Jessie
- In:
Journal of travel and tourism marketing
36
(
2019
)
5
,
pp. 595-611
Persistent link: https://www.econbiz.de/10012179446
Saved in:
7
When birds flock together : an identification of the destination social servicescape
Line, Nathaniel D.
;
Hanks, Lydia
;
McGinley, Sean
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 882-894
Persistent link: https://www.econbiz.de/10011941772
Saved in:
8
Influence of brand relationship on customer attitude toward integrated resort brands : a cognitive, affective, and conative perspective
Ahn, Jiseon
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
35
(
2018
)
4
,
pp. 449-460
Persistent link: https://www.econbiz.de/10011917922
Saved in:
9
The role of relationship quality in integrated destination marketing
Choi, Suh-hee
;
Cai, Liping A.
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 541-552
Persistent link: https://www.econbiz.de/10011918003
Saved in:
10
Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo
;
Qian, Jianwei
;
Fong, Davis Ka Chio
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
Saved in:
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