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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Dienstleistungsqualität"
~subject:"Emergency department"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Queuing theory"
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Dienstleistungsqualität
Emergency department
Queueing theory
118
Warteschlangentheorie
118
Theorie
39
Theory
39
Operations Research
15
Operations research
15
Production control
12
Produktionssteuerung
12
Call centre
10
Callcenter
10
Gesundheitsversorgung
10
Health care
10
Hospital
10
Krankenhaus
10
Service quality
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queues
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Scheduling problem
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Scheduling-Verfahren
8
Consumer behaviour
7
Konsumentenverhalten
7
Preismanagement
7
Pricing strategy
7
USA
7
United States
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healthcare
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Dynamic programming
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Dynamische Optimierung
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Notaufnahme
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pricing
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Ankündigungseffekt
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Announcement effect
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Capacity planning
5
Dienstleistung
5
Experiment
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Kapazitätsplanung
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Mathematical programming
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Mathematische Optimierung
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Aufsatz in Zeitschrift
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14
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Debo, Laurens G.
2
Gurvich, Itai
2
Tezcan, Tolga
2
Afèche, Philipp
1
Alizamir, Saed
1
Anand, Krishnan S.
1
Batt, Robert J.
1
Deo, Sarang
1
Gupta, Varun
1
He, Shuangchi
1
Kamali, Michael F.
1
Lee, Hsiao-hui
1
Lu, Yina
1
Luedtke, James
1
Mandelbaum, Avishai
1
Momčilović, Petar
1
Murrell, Karen L.
1
Musalem, Andrés
1
Olivares, Marcelo
1
Pavlin, J. Michael
1
Paç, M. Fazil
1
Pinker, Edieal J.
1
Schilkrut, Ariel
1
Shumsky, Robert A.
1
Sim, Melvyn
1
Song, Hummy
1
Sun, Peng
1
Terwiesch, Christian
1
Toktay, L. Beril
1
Tseytlin, Yulia
1
Tucker, Anita L.
1
Van Wassenhove, Luk N.
1
Veeraraghavan, Senthil
1
Véricourt, Francis de
1
Yang, Luyi
1
Yildiz, Ozlem
1
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Management science : journal of the Institute for Operations Research and the Management Sciences
Manufacturing & service operations management : M & SOM
9
Operations research
7
International journal of production economics
5
Health care management science
4
Omega : the international journal of management science
4
European journal of operational research : EJOR
3
International journal of production research
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Production and operations management : the flagship research journal of the Production and Operations Management Society
2
Business process management journal
1
Computers & operations research : and their applications to problems of world concern ; an international journal
1
Economics of education review
1
European journal of industrial engineering : EJIE
1
INFORMS journal on computing : JOC
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of services and operations management : IJSOM
1
International journal of services technology and management
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of business economics and management
1
Journal of health economics
1
Journal of health organization and management
1
Journal of management analytics
1
Journal of marketing research : JMR
1
Journal of retailing
1
Journal of the Operational Research Society : OR
1
Marketing letters : a journal of research in marketing
1
OR spectrum : quantitative approaches in management
1
Operational research : an international journal
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Operations research forum
1
Praj̄nȧn : journal of social and management sciences
1
RAIRO / Operations research
1
Review of business and economics
1
Service business
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
The journal of consumer marketing
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ECONIS (ZBW)
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1
When to use provider triage in emergency departments
Kamali, Michael F.
;
Tezcan, Tolga
;
Yildiz, Ozlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1003-1019
Persistent link: https://www.econbiz.de/10012013481
Saved in:
2
Search among queues under quality differentiation
Yang, Luyi
;
Debo, Laurens G.
;
Gupta, Varun
- In:
Management science : journal of the Institute for …
65
(
2019
)
8
,
pp. 3605-3623
Persistent link: https://www.econbiz.de/10012062720
Saved in:
3
Data-driven patient scheduling in emergency departments : a hybrid robust-stochastic approach
He, Shuangchi
;
Sim, Melvyn
;
Zhang, Meilin
- In:
Management science : journal of the Institute for …
65
(
2019
)
9
,
pp. 4123-4140
Persistent link: https://www.econbiz.de/10012118545
Saved in:
4
Optimal price/lead-time menus for queues with customer choice : segmentation, pooling, and strategic delay
Afèche, Philipp
;
Pavlin, J. Michael
- In:
Management science : journal of the Institute for …
62
(
2016
)
8
,
pp. 2412-2436
Persistent link: https://www.econbiz.de/10011539548
Saved in:
5
The diseconomies of queue pooling : an empirical investigation of emergency department length of stay
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
- In:
Management science : journal of the Institute for …
61
(
2015
)
12
,
pp. 3032-3053
Persistent link: https://www.econbiz.de/10011413515
Saved in:
6
Waiting patiently : an empirical study of queue abandonment in an emergency department
Batt, Robert J.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
61
(
2015
)
1
,
pp. 39-59
Persistent link: https://www.econbiz.de/10010496085
Saved in:
7
Measuring the effect of queues on customer purchases
Lu, Yina
;
Musalem, Andrés
;
Olivares, Marcelo
; …
- In:
Management science : journal of the Institute for …
59
(
2013
)
8
,
pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
Saved in:
8
Diagnostic accuracy under congestion
Alizamir, Saed
;
Véricourt, Francis de
;
Sun, Peng
- In:
Management science : journal of the Institute for …
59
(
2013
)
1
,
pp. 157-171
Persistent link: https://www.econbiz.de/10009711771
Saved in:
9
On fair routing from emergency departments to hospital wards : QED queues with heterogeneous servers
Mandelbaum, Avishai
;
Momčilović, Petar
;
Tseytlin, Yulia
- In:
Management science : journal of the Institute for …
58
(
2012
)
7
,
pp. 1273-1291
Persistent link: https://www.econbiz.de/10009578313
Saved in:
10
Outsourcing a two-level service process
Lee, Hsiao-hui
;
Pinker, Edieal J.
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
58
(
2012
)
8
,
pp. 1569-1584
Persistent link: https://www.econbiz.de/10009613876
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