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~isPartOf:"Measuring business excellence : the journal of organizational performance management"
~person:"Briault, Steve"
~person:"Pekkola, Sanna"
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Performance measurement
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Briault, Steve
Pekkola, Sanna
Jääskeläinen, Aki
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Antony, Job P.
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Bhattacharyya, Sanghamitra
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Iazzolino, Gianpaolo
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Laihonen, Harri
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Measuring business excellence : the journal of organizational performance management
International journal of business performance management
3
International journal of business excellence
2
International journal of public sector management : IJPSM
2
The international journal of productivity and performance management : IJPPM
2
Benchmarking : an international journal ; BIJ
1
International journal of business and systems research
1
International journal of intelligent enterprise : IJIE
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of production research
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International journal of quality & reliability management
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International journal of services and operations management
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ECONIS (ZBW)
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A maturity model for evaluating an organisation's reflective practices
Pekkola, Sanna
;
Hildén, Sanna
;
Rämö, Johanna
- In:
Measuring business excellence : the journal of …
19
(
2015
)
4
,
pp. 17-29
Persistent link: https://www.econbiz.de/10011449602
Saved in:
2
Measuring performance of a service system : from organizations to customer-perceived performance
Laihonen, Harri
;
Jääskeläinen, Aki
;
Pekkola, Sanna
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 73-86
Persistent link: https://www.econbiz.de/10010417496
Saved in:
3
The "control tower" approach to optimising complex service delivery performance
Meekings, Alan
;
Briault, Steve
- In:
Measuring business excellence : the journal of …
17
(
2013
)
3
,
pp. 15-27
Persistent link: https://www.econbiz.de/10010197592
Saved in:
4
Managing a network by utilizing performance measurement information
Pekkola, Sanna
- In:
Measuring business excellence : the journal of …
17
(
2013
)
1
,
pp. 72-79
Persistent link: https://www.econbiz.de/10009753293
Saved in:
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