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~isPartOf:"New technology, work and employment"
~subject:"Arbeitszufriedenheit"
~subject:"Australia"
~subject:"United States"
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Arbeitszufriedenheit
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Call centre
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Callcenter
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Indien
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Working conditions
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New technology, work and employment
International employment relations review
5
Industrial relations : a journal of economy & society
4
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
4
Working paper / National Bureau of Economic Research, Inc.
4
Journal of vocational behavior
3
The international journal of human resource management
3
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
3
The journal of services marketing
3
The service industries journal
3
Administrative Sciences : open access journal
2
Australian bulletin of labour
2
Betriebswirtschaftliche Forschung zur Unternehmensführung
2
Employee relations
2
Faculty & research / Insead : working paper series
2
ILR review : the journal of work and policy
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Industrielles Management : Arbeitspapier
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Management science : journal of the Institute for Operations Research and the Management Sciences
2
Managing service quality : MSQ ; an international journal
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NBER working paper series
2
SA journal of human resource management : SAJHRM
2
Schriftenreihe innovatives Dienstleistungsmanagement
2
The next available operator : managing human resources in Indian business process outsourcing industry
2
The quarterly journal of economics
2
Working paper series / Center for Advanced Human Resource Studies
2
A Wiley-Becker-Hayes publication
1
Academy of Management journal : AMJ
1
Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management
1
Arbeitspapier
1
Asia Pacific journal of human resources : APJHR
1
Asia-Pacific journal of business administration
1
Borders in service : enactments of nationhood in transnational call centres
1
British journal of industrial relations : BJIR ; an international journal of employment relations
1
Brookings trade forum
1
Business research quarterly : BRQ
1
CSAE working paper / Centre for the Study of African Economies
1
Career development international : the journal for executive, consultants, academics and individuals
1
Developments in the call centre industry : analysis, changes, and challenges
1
Discussion paper
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Discussion paper series / IZA
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Why do off-shored Indian call centre workers want to leave their jobs?
Deery, Stephen
;
Nath, Vandana
;
Walsh, Janet
- In:
New technology, work and employment
28
(
2013
)
3
,
pp. 212-226
Persistent link: https://www.econbiz.de/10010231748
Saved in:
2
Enabling "managed activism" : the adoption of call centres in Australian, British and US trade unions
Lund, John R.
;
Wright, Christopher
- In:
New technology, work and employment
24
(
2009
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10003822617
Saved in:
3
Making and maintaining the subject in call centre work
Winiecki, Don
;
Wigman, Bert
- In:
New technology, work and employment
22
(
2007
)
2
,
pp. 118-131
Persistent link: https://www.econbiz.de/10003494474
Saved in:
4
"You gotta lie to it": software applications and the management of technological change in a call centre
Russell, Bob
- In:
New technology, work and employment
22
(
2007
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003494484
Saved in:
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