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~isPartOf:"Quality management journal : QMJ"
~subject:"Gastronomie"
~subject:"Product quality"
~subject:"quality management"
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Search: "Dienstleistungsqualität"
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Gastronomie
Product quality
quality management
Dienstleistungsqualität
89
Service quality
89
Quality management
45
Qualitätsmanagement
45
Customer satisfaction
34
Kundenzufriedenheit
34
Hospital
32
Krankenhaus
32
Gesundheitsversorgung
19
Health care
19
Consumer behaviour
18
Konsumentenverhalten
18
service quality
18
USA
17
United States
17
Gesundheitswesen
14
Health care system
14
Patienten
13
Patients
13
Produktqualität
13
Beziehungsmarketing
10
Relationship marketing
10
healthcare
9
Fast-food industry
6
Measurement
6
Messung
6
Restaurant industry
6
Schnellgastronomie
6
Structural equation model
6
Strukturgleichungsmodell
6
customer satisfaction
6
Air transport
4
Airline
4
Corporate culture
4
Fluggesellschaft
4
Higher education institution
4
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English
22
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Prybutok, Victor R.
8
Blankson, Charles
4
Harun, Ahasan
4
Prybutok, Gayle
4
Prybutok, Victor
4
Ababneh, Khaldoun I.
2
Gardner, John W.
2
Linderman, Kevin W.
2
McFadden, Kathleen L.
2
Ponnaiyan, Subramaniam
2
Abdel-Rahman, Enas Hasan Ali
1
Boakye, Kwabena G.
1
Cernauskas, Deborah
1
David, Alsius
1
Deb, Madhurima
1
ElMelegy, Ahmed R.
1
Gupta, Siddharth
1
Khanna, Vandana Tandon
1
Kukanja, Marko
1
Kumar, Gopal
1
Kumiega, Andrew
1
Kwon, Junhyuk
1
Lomo-David, Ewuuk
1
Manchanda, Mohit
1
Migdadi, Yazan Khalid Abed-Allah
1
Mulay, Rahul V.
1
Peak, Daniel
1
Peak, Daniel A.
1
Peng, Xianghui
1
Phillips, Brandon
1
Planinc, Tanja
1
Qin, Hong
1
Rana, Nripendra P.
1
Ray, Arghya
1
Rokonuzzaman, Md.
1
Schonberger, Richard J.
1
Scott, Rebecca A.
1
Senn, William D.
1
Sharma, Mohita Gangwar
1
Wen, Chao
1
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Quality management journal : QMJ
International journal of hospitality management
116
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
International journal of contemporary hospitality management
40
Journal of hospitality marketing & management
36
International journal of productivity and quality management : IJPQM
24
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
22
Total quality management & business excellence
22
Journal of retailing and consumer services
20
The TQM journal : the international review of organizational improvement
19
International journal of quality & reliability management
17
Journal of business research : JBR
17
International journal of production research
13
International journal of industrial organization
12
Journal of travel and tourism marketing
12
The service industries journal
12
Cogent business & management
11
Journal of hospitality and tourism insights
11
Services marketing quarterly
11
International journal of quality and service sciences
10
Tourism management : research, policies, practice
10
Asia Pacific journal of marketing and logistics
9
European journal of operational research : EJOR
9
International journal of production economics
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
The Cornell hospitality quarterly
9
European research studies
8
Managing service quality : MSQ ; an international journal
8
Manufacturing & service operations management : M & SOM
8
NBER Working Paper
8
Service business
8
The journal of services marketing
8
Journal of economic behavior & organization : JEBO
7
Journal of health economics
7
NBER working paper series
7
OECD Health Statistics
7
Applied economics
6
Marketing intelligence & planning
6
Applied economics letters
5
International journal of business excellence : IJBEX
5
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ECONIS (ZBW)
22
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1
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22
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1
Quality aspects vs consumption values : what affects intention to book hotels in the post-Covid era?
Ray, Arghya
;
Gupta, Siddharth
;
Rana, Nripendra P.
- In:
Quality management journal : QMJ
30
(
2023
)
4
,
pp. 225-243
Persistent link: https://www.econbiz.de/10014373755
Saved in:
2
Back to the future : cybernetics for safety, quality and cybersecurity
Cernauskas, Deborah
;
Kumiega, Andrew
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 183-192
Persistent link: https://www.econbiz.de/10013410708
Saved in:
3
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
4
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
5
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
6
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
7
Scrutinizing the efficacy of branded apps quality to counter counterfeiting and restore trust in M-Commerce
Manchanda, Mohit
;
Deb, Madhurima
;
Lomo-David, Ewuuk
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 156-174
Persistent link: https://www.econbiz.de/10012584871
Saved in:
8
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
9
The impact of grocery retail superstores location on the customer's perceived quality of servicescape in Jordan
Migdadi, Yazan Khalid Abed-Allah
;
Abdel-Rahman, Enas …
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 120-132
Persistent link: https://www.econbiz.de/10012309613
Saved in:
10
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
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