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~isPartOf:"Service business"
~subject:"Industrie"
~subject:"Konsumentenverhalten"
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Scheduling problem
Robot
8
Roboter
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Customer satisfaction
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Kundenzufriedenheit
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Dienstleistungsqualität
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Service quality
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Consumer behaviour
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Service robots
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Service robot
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Anthropomorphism
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Behavioral intention
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Beschwerdemanagement
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Beziehungsmarketing
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Bibliometrics
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Complaint management
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Coronavirus
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Customer comfort
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International journal of production research
42
International journal of hospitality management
15
European journal of operational research : EJOR
14
Computers & operations research : and their applications to problems of world concern ; an international journal
13
Technological forecasting & social change : an international journal
13
Journal of retailing and consumer services
9
Journal of business research : JBR
7
Journal of service research
7
International journal of production economics
6
International journal of contemporary hospitality management
5
Discussion paper
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Journal of scheduling
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Journal of travel and tourism marketing
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European journal of industrial engineering : EJIE
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IWH-Diskussionspapiere
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International journal of consumer studies
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Journal of hospitality marketing & management
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Journal of service theory and practice
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Springer eBook Collection
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Tourism management perspectives : TMP
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Working papers / U.S. Census Bureau, Center for Economic Studies
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Asia Pacific journal of marketing and logistics
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CESifo Working Paper
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Cambridge journal of regions, economy and society
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Discussion paper series / IZA
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Economic modelling
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Economics of transition and institutional change
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Energy economics
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European journal of marketing
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IDE discussion papers
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IZA Discussion Paper
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Industrial and corporate change
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Industry 4.0 for SMEs : challenges, opportunities and requirements
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International journal of technology marketing : IJTMkt
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Journal of Asian economics
2
Journal of consumer behaviour
2
Journal of the Academy of Marketing Science
2
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
2
Marketing letters : a journal of research in marketing
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Customer comfort during service robot interactions
Becker, Marc
;
Mahr, Dominik
;
Odekerken-Schröder, Gaby
- In:
Service business
17
(
2023
)
1
,
pp. 137-165
Persistent link: https://www.econbiz.de/10014282882
Saved in:
2
Exploring the antecedents of customers' willingness to use service robots in restaurants
Molinillo, Sebastian
;
Rejón-Guardia, Francisco
; …
- In:
Service business
17
(
2023
)
1
,
pp. 167-193
Persistent link: https://www.econbiz.de/10014282886
Saved in:
3
The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea : COVID-19 crisis and beyond
Kim, Seon Hee
;
Yoo, Se Ran
;
Jeon, Hyeon Mo
- In:
Service business
16
(
2022
)
3
,
pp. 771-790
Persistent link: https://www.econbiz.de/10013459487
Saved in:
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