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~isPartOf:"Service systems science"
~isPartOf:"The journal of services marketing"
~subject:"Services marketing"
~subject:"United States"
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Search: subject:"services management"
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Services marketing
United States
Dienstleistungsmanagement
18
Service management
18
Customer integration
6
Kundenintegration
6
Beziehungsmarketing
5
Consumer behaviour
5
Dienstleistung
5
Dienstleistungsmarketing
5
Dienstleistungsqualität
5
Konsumentenverhalten
5
Relationship marketing
5
Service quality
5
Services
5
Dienstleistungssektor
4
Service industry
4
Customer value
3
Gastronomie
3
Kundenwert
3
Restaurant industry
3
Service-Dominant Logic
3
Service-dominant logic
3
Beschwerdemanagement
2
Complaint management
2
Customer satisfaction
2
Customer service
2
Einzelhandel
2
Interdisciplinary research
2
Interdisziplinäre Forschung
2
Kundenservice
2
Kundenzufriedenheit
2
Retail trade
2
Service experience
2
Service innovation
2
Strategic management
2
Strategisches Management
2
USA
2
Balance theory
1
Betriebliche Wertschöpfung
1
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English
6
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Akaka, Melissa Archpru
1
Bridson, Kerrie
1
Evans, Jody
1
Kijima, Kyoichi
1
Martin, Charles L.
1
Minkiewicz, Joanna
1
Mitronen, Lasse
1
Nicholls, Richard
1
Rintamäki, Timo
1
Vargo, Stephen L.
1
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Service systems science
The journal of services marketing
Journal of service management
7
International journal of hospitality management
6
Journal of service research : JSR
6
SpringerLink / Bücher
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
5
Springer eBook Collection / Business and Economics
4
Dienstleistungsmarken : Forum Dienstleistungsmanagement
3
Fokus Dienstleistungsmarketing
3
Forum Dienstleistungsmanagement
3
Global cases on hospitality industry
3
Harvard business review : HBR
3
Health care management review : HCM review
3
International journal of contemporary hospitality management
3
Services marketing quarterly
3
Cornell hospitality quarterly : CQ
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Faculty & research / Insead : working paper series
2
Focus Dienstleistungsmarketing
2
Handbook of service science ; [Vol. 1]
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information systems management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and service sciences
2
Journal of business research : JBR
2
Journal of engineering and technology management : JET-M
2
Journal of strategy and management
2
Manufacturing & service operations management : M & SOM
2
Public management review
2
Research
2
The Routledge handbook of service research insights and ideas
2
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
2
Vom Produkt- zum Dienstleistungsgeschäft : Marketingstrategien für reife Märkte ; [Frühjahrstagung der Wissenschaftlichen Gesellschaft für Innovatives Marketing (WiGIM) ; am 13. März 2008]
2
Wissenschaft & Praxis
2
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
1
Advances in services marketing
1
Betriebswirtschaftliche Forschung und Praxis : BFuP
1
Brookings trade forum
1
Business science reference
1
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ECONIS (ZBW)
6
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1
Translational and trans-disciplinary approach to service systems
Kijima, Kyoichi
- In:
Service systems science
,
(pp. 37-54)
.
2016
Persistent link: https://www.econbiz.de/10011578939
Saved in:
2
Creating information-based customer value with service systems in retailing
Rintamäki, Timo
;
Mitronen, Lasse
- In:
Service systems science
,
(pp. 145-162)
.
2016
Persistent link: https://www.econbiz.de/10011578972
Saved in:
3
Co-production of service experiences : insights from the cultural sector
Minkiewicz, Joanna
;
Bridson, Kerrie
;
Evans, Jody
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 749-761
Persistent link: https://www.econbiz.de/10011590919
Saved in:
4
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
5
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
6
New directions for customer-to-customer interaction research
Nicholls, Richard
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003953413
Saved in:
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