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~isPartOf:"Springer eBook Collection"
~isPartOf:"The service industries journal"
~subject:"Consumer behaviour"
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Consumer behaviour
Dienstleistungssektor
295
Service industry
292
Innovation
53
Innovationsmanagement
40
Dienstleistung
39
Innovation management
39
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39
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Altinay, Levent
1
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1
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Springer eBook Collection
The service industries journal
The journal of services marketing
29
Journal of retailing and consumer services
20
Journal of business research : JBR
13
Journal of service management
11
Journal of service research : JSR
11
International journal of hospitality management
9
Services marketing quarterly
9
Journal of service research
8
Journal of service theory and practice
6
Journal of the Academy of Marketing Science
6
Psychology & marketing
6
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
5
SpringerLink / Bücher
5
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
International journal of services and operations management
4
Journal of strategic marketing
4
Revenue Management aus der Kundenperspektive : Grundlagen, Problemfelder und Lösungsstrategien
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production economics
3
International journal of quality and service sciences
3
Journal of consumer behaviour : an international research review
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of marketing
3
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
European journal of management and business economics : EJM&BE
2
European journal of marketing : EJM
2
Europäische Hochschulschriften / 5
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Fokus Dienstleistungsmarketing
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
Inventi impact: retailing & consumer services
2
Journal of Contemporary Issues in Business and Government
2
Journal of business-to-business marketing
2
Journal of consumer marketing
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Journal of marketing management : MM
2
Journal of service theory and practice : JSTP
2
Managing service quality : MSQ ; an international journal
2
Materialien / RWI
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ECONIS (ZBW)
15
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15
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1
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
Saved in:
2
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
3
Transformative service research and COVID-19 : editorial
Prentice, Catherine
;
Altinay, Levent
;
Woodside, Arch G.
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012483661
Saved in:
4
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
5
Different channels for different services : information sources for services with search, experience and credence attributes
Chocarro, Raquel
;
Cortinas, Monica
;
Villanueva, Maria Luisa
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012483672
Saved in:
6
Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
Saved in:
7
Consumer evaluations of service co-branding
Chen, Chien-Wei
;
Lien, Nai-Hwa
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 995-1016
Persistent link: https://www.econbiz.de/10011962032
Saved in:
8
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
9
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
10
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
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