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~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"The service industries journal"
~subject:"Konsumentenverhalten"
~subject:"Marketingmanagement"
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Konsumentenverhalten
Marketingmanagement
Confidence
67
Vertrauen
67
Consumer behaviour
30
Beziehungsmarketing
28
Relationship marketing
28
Trust
20
Dienstleistungsqualität
13
Service quality
13
Customer satisfaction
12
Electronic Banking
12
Electronic banking
12
Kundenzufriedenheit
12
trust
12
Bank
11
Personal banking
7
Privatkundengeschäft
7
Financial services
6
Finanzdienstleistung
6
Lieferantenmanagement
5
Reputation
5
Supplier relationship management
5
Innovation adoption
4
Innovationsakzeptanz
4
Mobile communications
4
Mobilkommunikation
4
Brand management
3
Corporate Social Responsibility
3
Corporate reputation
3
Corporate social responsibility
3
Customer service
3
Dienstleistungssektor
3
Einzelhandel
3
Employee retention
3
Firmenimage
3
Kundenservice
3
Markenführung
3
Mitarbeiterbindung
3
Retail trade
3
Service industry
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Article
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32
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English
32
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Hauff, Jeanette Carlsson
2
Aimin, Wang
1
Akhtar, Muhammad Nadeem
1
Akhtar, Nadeem
1
Alalwan, Ali Abdallah
1
Ali, Moazzam
1
Barua, Zapan
1
Beatson, Amanda
1
Boateng, Henry
1
Carlander, Anders
1
Chemingui, Hella
1
Chen, Hsiangting Shatina
1
Chen, Mei-fang
1
Chiao, Yu-ching
1
Chiu, Ya-kang
1
Collado Agudo, Jesús
1
Dai, You-De
1
Dimitriadis, Sergios
1
Dwivedi, Yogesh Kumar
1
Esterik-Plasmeijer, Pauline W. J. van
1
Ferguson, David
1
Gamble, Amelie
1
Gannon, Martin Joseph
1
Gebert Persson, Sabine
1
Ghantous, Nabil
1
Gidhagen, Mikael
1
Gong, Xiuyuan
1
Guan, Jyh-liang
1
Gudergan, Siegfried
1
Gärling, Tommy
1
Hammer-Lloyd, Stuart
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Hampshire, Chris
1
Herrero Crespo, Angel
1
Hinson, Robert
1
Hollebeek, Linda D.
1
Holmen, Martin
1
Hongyi, Xu
1
Hsieh, Chia-Hung
1
Islam, Jamid Ul
1
Jai, Tun-Min
1
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The international journal of bank marketing : IJBM
The service industries journal
Journal of retailing and consumer services
105
Journal of business research : JBR
58
International journal of hospitality management
37
Journal of internet commerce
25
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
24
Psychology & marketing
24
Asia Pacific journal of marketing and logistics
23
Cogent business & management
21
International journal of consumer studies
21
International journal of electronic marketing and retailing : IJEMR
21
International journal of retail & distribution management
19
International journal of internet marketing and advertising : IJIMA
18
Journal of hospitality marketing & management
18
Journal of travel and tourism marketing
18
The journal of product & brand management
18
International journal of contemporary hospitality management
17
International journal of business information systems : IJBIS
15
International journal of e-business research : an official publication of the Information Resources Management Association
15
Journal of financial services marketing : JFSM
14
Journal of marketing communications
14
Journal of strategic marketing
14
Technological forecasting & social change : an international journal
14
Journal of Islamic marketing
13
Journal of international consumer marketing
13
Information systems and e-business management : ISeB
12
Journal of global marketing
12
Pakistan journal of commerce and social sciences
12
Service business
12
Tourism management : research, policies, practice
12
Food policy : economics planning and politics of food and agriculture
11
Journal of Asian finance, economics and business : JAFEB
11
Journal of business ethics : JOBE
11
Journal of international trade & commerce
11
Marketing intelligence & planning
11
Electronic commerce research
10
European journal of marketing : EJM
10
International journal of electronic business : IJEB
10
International journal of electronic commerce : IJEC
10
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ECONIS (ZBW)
32
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1
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
2
Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
Saved in:
3
Gender differences in the antecedents of trust in mobile social networking services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
4
Visitors' perceived trust in sincere, authentic, and memorable heritage experiences
Taheri, Babak
;
Gannon, Martin Joseph
;
Kesgin, Muhammet
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 705-725
Persistent link: https://www.econbiz.de/10012260327
Saved in:
5
COVID-19 restrictions and consumers' psychological reactance toward offline shopping freedom restoration
Akhtar, Nadeem
;
Akhtar, Muhammad Nadeem
;
Usman, Muhammad
; …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 891-913
Persistent link: https://www.econbiz.de/10012292977
Saved in:
6
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
7
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
8
Route factors influencing trust and attitude toward TV shopping
Yen, Yung-Shen
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 402-430
Persistent link: https://www.econbiz.de/10011880816
Saved in:
9
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
10
The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle
;
Petzer, Daniël Johannes
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
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