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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Consumer behaviour"
~subject:"Indien"
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Consumer behaviour
Indien
Beziehungsmarketing
85
Relationship marketing
85
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Confidence
12
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12
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11
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Pérez, Andrea
3
Bang, Nguyen
2
Bapat, Dhananjay
2
Rodríguez del Bosque, Ignacio A.
2
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1
Al-jazzazi, Akram
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1
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Esterik-Plasmeijer, Pauline W. J. van
1
Fatma, Mobin
1
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1
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
459
Journal of business research : JBR
360
International journal of hospitality management
164
The journal of services marketing
117
The journal of product & brand management
97
The journal of brand management : an international journal
83
Journal of the Academy of Marketing Science
82
Psychology & marketing
76
Cogent business & management
75
Journal of hospitality marketing & management
73
Asia Pacific journal of marketing and logistics
70
International journal of contemporary hospitality management
69
Journal of strategic marketing
69
Journal of travel and tourism marketing
69
Journal of retailing
66
The service industries journal
64
Industrial marketing management : the international journal for industrial and high-tech firms
59
Marketing intelligence & planning
59
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
55
Journal of service management
55
The international review of retail, distribution and consumer research
55
Journal of marketing
52
Services marketing quarterly
52
European journal of marketing : EJM
50
Journal of service research : JSR
49
Tourism management : research, policies, practice
49
International journal of electronic marketing and retailing : IJEMR
48
International journal of retail & distribution management
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
44
International journal of retail and distribution management
42
SpringerLink / Bücher
42
Service business
40
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
39
International journal of electronic customer relationship management : IJECRM
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
38
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
37
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
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ECONIS (ZBW)
45
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1
Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
Park, Kyoo Bae
;
Park, Min Jae
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 596-615
Persistent link: https://www.econbiz.de/10011725701
Saved in:
2
Impact of brand familiarity on brands experience dimensions for financial services brands
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 637-648
Persistent link: https://www.econbiz.de/10011725709
Saved in:
3
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
4
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
5
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
Saved in:
6
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
7
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
8
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
9
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
10
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
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