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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customer loyalty"
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Customer loyalty
Beziehungsmarketing
85
Relationship marketing
85
Consumer behaviour
41
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
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Personal banking
21
Privatkundengeschäft
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Confidence
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Loyalty
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Markenführung
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Lieferantenmanagement
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Supplier relationship management
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Brand image
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Markenimage
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Corporate Social Responsibility
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Agrawal, Shiv Ratan
1
Amoako, George Kofi
1
Anabila, Peter
1
Bhat, Suhail Ahmad
1
Coll, Santiago Forgas
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Darzi, Mushtag Ahmad
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Effah, Ebenezer Asare
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Esterik-Plasmeijer, Pauline W. J. van
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Raaij, Willem Fred van
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Roig, Juan Carlos Fandos
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Saleem, Muhammad Abid
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Sayani, Hameedah
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1
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
41
Journal of business research : JBR
18
International journal of contemporary hospitality management
12
The TQM journal : the international review of organizational improvement
11
International journal of hospitality management
9
Asia Pacific journal of marketing and logistics
8
Journal of the Academy of Marketing Science
8
Service business
7
The journal of services marketing
7
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of Islamic marketing
6
Journal of financial services marketing
6
Journal of service management
6
Australasian marketing journal
5
Marketing intelligence & planning
5
The journal of business & industrial marketing
5
Journal of service theory and practice : JSTP
4
Tourism management : research, policies, practice
4
Business horizons
3
European journal of marketing : EJM
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of customer behaviour
3
Journal of retailing
3
Management research review
3
Marketing letters : a journal of research in marketing
3
Technological forecasting & social change : an international journal
3
Tourism management perspectives : TMP
3
Contemporary economics
2
European business review
2
Future Business Journal
2
Information technology and management
2
International journal of bank marketing
2
International journal of corporate social responsibility : CSR, sustainabilitiy, ethics and governance
2
International journal of emerging markets
2
International journal of retail & distribution management
2
International journal of wine business research : IJWBR
2
Journal of Indian business research
2
Journal of air transport management
2
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ECONIS (ZBW)
11
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1
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
2
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
3
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
4
Customer relationship management : an approach to competitive advantage in the banking sector by exploring the mediational role of loyalty
Bhat, Suhail Ahmad
;
Darzi, Mushtag Ahmad
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 388-410
Persistent link: https://www.econbiz.de/10011593782
Saved in:
5
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
6
The effects of traditional practices on modern banking system
Mittal, Divya
;
Agrawal, Shiv Ratan
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 476-500
Persistent link: https://www.econbiz.de/10011593889
Saved in:
7
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Saved in:
8
Customer satisfaction and loyalty in the United Arab Emirates banking industry
Sayani, Hameedah
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 351-375
Persistent link: https://www.econbiz.de/10011383622
Saved in:
9
Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction
Kaura, Vinita
;
Prasad, Ch. S. Durga
;
Sharma, Sourabh
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 404-422
Persistent link: https://www.econbiz.de/10011384249
Saved in:
10
What keeps mobile banking customers loyal?
Thakur, Rakhi
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 628-646
Persistent link: https://www.econbiz.de/10010423923
Saved in:
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